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IREM Key Report: Strategies for Working with Small Tenants
Shannon Alter, CPM

In today’s global commercial and retail real estate arena, getting and keeping quality tenants is more of a struggle than ever before. Small tenants (under 10,000 square feet) are often the mainstay of office buildings, industrial properties, and retail centers. They also can pose specific challenges. It is critical for real estate professionals to understand how they can partner with these tenants to create overall synergy and value for a property.
Strategies for Working with Small Tenants is designed to help real estate managers with proven techniques and strategies to keep their small tenants in place, and it facilitates preparations for any eventual vacancies. This text imparts valuable lessons and real-life examples that managers can apply to their own properties. Topics include:
- Finding, getting, and retaining good small tenants
- How to help small retailers merchandise
- Ways to evaluate tenants and fill vacancies strategically
- The value of customer service as a point of differentiation
- Tips on how to discern when tenants are headed for trouble
IREM, 2009
Softcover, 72 pages
ISBN: 978-1-57203-142-5
The Leasing Process: Landlord and Tenant Perspectives
Richard F. Muhlebach, CPM®, SCSM, CRE, RPA and Alan A. Alexander
Click Here to view the index.

This book is the first of its kind to provide a comprehensive review of the lease negotiation process, elucidating the unique perspectives of both the landlord and the tenant. As veteran real estate management professionals with over 70 years combined experience in the field, the authors share the key components that go into each party’s role in the leasing process, from the initial stages through execution. Readers will gain tips for handling the toughest of negotiations in order to achieve a win-win outcome, and will learn about the following and more:
- All the players in the leasing process, including legal and support staff
- Landlord/tenant concessions and options that may be granted
- Maintaining a building’s value through the value of its leases
- Negotiating the brokerage agreement
- Knowing how market conditions affect the leasing deal
- Determining monthly rent and pass-through charges
- Elements found in a commercial lease document
- Successful communication strategies for negotiations
The Leasing Process: Landlord and Tenant Perspectives is a must-read publication for property managers, leasing agents, developers, investors, and tenants alike. It will improve the leasing process and negotiation outcomes for those involved in lease negotiations on any level.
IREM, 2008
Hardcover, 354 pages
ISBN: 978-1-57203-139-5
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