Immerse yourself in this course covering residential site management from A to Z, including enhanced content to address the unique needs of affordable housing and student housing!
What you will learn:
- Human resource and relationship management: Management styles, intergenerational dynamics, employee motivation, recruiting and hiring, employment laws, communication, performance evaluations, fostering productive relationships with conventional owners, affordable housing ownership entities and regulatory bodies, and student housing owners, students, parents, and university staff.
- Legal issues and risk management strategies: Insurance, security and emergency procedures, landlord-tenant laws, lease-term provisions, unique leases and addendums for affordable housing programs, strategies for addressing student housing leases
- Professional ethics: IREM Code of Professional Ethics, adherence to the code, enforcement
- On-site maintenance management: Maintenance systems, working with contractors, inspections (including additional regulatory inspections required for affordable housing), service requests, energy and water conservation strategies, environmental hazard procedures, managing "The Turn" for student housing
- Property financial management: Accounting, budgeting, operating expenses, capital expenses, financial reports
- Marketing and leasing: Demographics, target markets, student housing campus analyses, comparison grid analysis, marketing strategies and social media, leasing tactics, affordable housing wait list procedures, Fair Housing and Americans with Disabilities Act (ADA) compliance, resident retention strategies
How you will benefit:
- Improve your property's bottom line and receive recognition from your employer's clients
- Increase productivity and collaboration among your site management staff
- Secure a reputation as a manager who knows what it takes to achieve the owners' objectives
Standard Calculator Required: Note that a standard calculator is required for this course.
Click here to review the learning objectives for RES201.
Related Readings: To order, click here.
Principles of Real Estate Management, Sixteenth Edition
New Revised Edition!
Entirely revised and updated, this publication highlights the more current changes within today's economy and their impact on real estate management, including savvy online marketing techniques through social media and other outlets, the impact of sustainability, as well as sound maintenance techniques to keep any property primed for occupancy. Along with covering the foundations of real estate and economics, this sixteenth edition also features more in-depth information on government and real estate, and the effects of the Great Recession.
Students will benefit by:
- Understanding the various property types and the unique challenges of managing each type
- Learning the critical role of the real estate manager and others on the management team
- Learning how to manage properties through management by plan and strong relations with property owners
- Applying innovative uses of social media as a staff recruiting and marketing tool
- Creating sound practices for the physical and financial management of property
Price: $47.95 member; $59.95 nonmember rate
Practical Apartment Management, Sixth Edition
Edward N. Kelley, CPM Emeritus
This sixth edition of Ed Kelley’s popular best-seller is a practical guide to what’s new in apartment management. The text has been completely revised to reflect the extensive changes that have occurred in the apartment industry over the past five years. Mr. Kelley has been a forerunner in the apartment management industry for many years, and he continues to pioneer new techniques and approaches for the benefit of property owners and managers everywhere. His how-to, hands-on guide covers the basics of ownership, management, and insurance, as well as advanced solutions for marketing, leasing, and tracking residents of rental properties.
A few of the many updated topics in this edition include:
- Extra features in new apartment layouts and amenity packages
- Innovative techniques for tracking residents and minimizing turnover
- Hiring and managing property staff
- Establishing policies to guide property operations
- Leasing policies, the rental application process, and the lease document
- Developing strategies for maximizing rent collections
- Property maintenance, upgrading, and renovations
- How to gain the most from Internet marketing
- Setting and adjusting rents
- Implementing budgeting and planning strategies
- Attracting prospects and curb appeal
Price: $47.95 member; $59.95 nonmember rate
Member Price: $765
Non-Member Price: $960
Prices are for U.S. offerings.
Please contact sponsor for international offering prices.