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What New Technologies Mean for the Future of Office Space

What New Technologies Mean for the Future of Office Space
National Real Estate Investor (05/26/17) Kirk, Patricia

Changes in office environments have come fast over the last several years, with new technologies advancing digital mobility and empowering workers to demand a more flexible work environment. In turn, more and more office users have created open, collaborative workplace environments with a variety of workspaces and amenities to attract and retain top talent. A new report from JLL, titled "The Future of Work," explores how to manage uncertainty following fast, profound change and leverage disruption. According to Dr. Marie Puybaraud, JLL's global head of research for corporate solutions and leader of the Future of Work project, the three game-changers affecting a company's operational excellence are: the human experience, digital technology, and innovation -- i.e., how collaborative and cooperative are changes in an organization.

The report further noted that one major reason for adopting a broad view is that nothing occurs in isolation anymore. The integration of digital technology with real estate is the driving force behind the changes. Now, the challenge is how to integrate disruption into a real estate strategy that engages and empowers workers to fulfill their ambitions, as well as achieve the firm's goals. Puybaraud states that addressing the human dimension requires going beyond the physical environment and reaching across all aspects of the human experience -- from leadership, community life, and education to salaries, personal health, and corporate responsibility. The Future of Work model developed by Puybaraud and her colleagues comprises five interrelated dimensions: one, harnessing digitization and rich data to enhance performance; two, enhancing user experience through engagement, empowerment, and fulfillment; three, combining new ideas, solutions, and processes to drive value creation and accelerate transformation; four, managing spending to enable growth and enhance return on investment (ROI); and, finally, optimizing enterprise resources and service delivery to increase productivity and mitigate risks.

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