IREM Key Report
Insider’s Tips to Operating a Successful Property Management Company
Richard F. Muhlebach CPM, SCSM, CRE, RPA and Alan A. Alexander

Operating a property management company requires more than good communication and management skills. To be competitive, companies must have a sound infrastructure, strategic direction, and sufficient resources to achieve success. This report offers comprehensive guidance on all aspects of developing a successful property management business, and includes detailed coverage of:

• Strategies for successful staffing and company organization
• Components of a management proposal
• How to maintain ethical practices and professional standards
• Owner’s evaluation and selection of a firm
• Leasing commissions and other financial incentives
• Steps for managing new accounts and expanding business profitability

IREM, 2007
eBook, 80 pages
ISBN: 978-1-57203-155-5

If you like this white paper, you may be interested in the other papers in this series. For additional white papers feel free to access our papers on leadership.

Ever try to run a property or company, by yourself? You probably either lead a number of teams, or are a member of one or more.

Building and managing teams is one of the critical competencies required of successful real estate managers. It was ranked as one of the top leadership skills for property managers by more than 800 real estate management professionals in the IREM Job Analysis survey.

This whitepaper explains how leaders with emotional intelligence can build and maintain successful teams. This white paper will help you learn the following:

• The definition of a team versus a workgroup
• The essential conditions for team effectiveness
• The stages of forming a team and the leader’s role
• How the team leader can grow and support team growth
• Specific actions you can take to be a better team leader

Teams are more creative and productive when they can achieve high levels of participation, cooperation, and collaboration among members. But this isn’t always easy to achieve.

Even if you already have highly productive teams, it doesn't mean they will stay that way. If a team gets new members, takes on new responsibilities, undergoes a company-wide reorganization, or experiences any number of other possible changes, the teambuilding process may have to start all over again.

Real estate managers need to provide the direction and leadership to help teams achieve goals and operate cooperatively and cohesively. This white paper on Leadership Development: Building Teams can help you get the most out of the people you lead and the groups you manage.

Copyright: 2013
Format: PDF; 7 pages

If you like this white paper, you may be interested in the other papers in this series. For additional white papers feel free to access our papers on leadership.

What leadership competencies does a property manager need for success? Did you know that there’s a difference between a leader and a manager?

This IREM White Paper identifies sixteen leadership competencies a real estate manager needs to survive in the new economy. Derived from the IREM Job analysis, the leadership skills are based on a survey of more than 800 top real estate management professionals.

Today’s economy is forcing real estate companies to shift their focus from being performance-driven to relationship-driven. This White Paper focuses on how leadership development can help real estate managers move up the career ladder. The higher real estate managers move up that ladder, the more they will have to manage people and relationships, rather than systems and tasks. For real estate professionals this means less time will be spent actually managing properties—instead, their time will be leading the people who manage properties.

This White Paper also emphasizes the four basic components to help real estate managers assess their level of emotional intelligence (EQ), helpful tips on what it takes to be a good leader, and how to get started on the leadership development journey.

In the words of Christopher Lee, President and Chief Executive Officer of CEL & Associates, Inc., the real estate industry discovered that “leaders and leadership, not the number or size of buildings owned or managed, would become the discerning hallmark of those who prospered and those who failed ...A real estate firm without effective leaders might as well pack up and try something else. Leadership is the key to sustainability, productivity, profit­ability, and growth.”

Copyright: 2013
Format: PDF; 11 pages

Becoming an accomplished business professional takes more than just hard work. In fact, how you respond to ethical challenges has a big impact on your long-term personal reputation and success in business. But being ethical is not just a matter of following the law – it’s meeting the standards and expectations that govern the real estate profession. Professional ethics can make the difference between a career as an all-star and a career as an also-ran. Ethics matter. And people pay attention.

Register today and learn to tackle daily ethical dilemmas head on:

• Welcome to the Real World. Get a full overview of the IREM Code of Professional Ethics, including the study of actual ethics cases and their implications.
• Do the Right Thing. Tactics and strategies to resolve ethical dilemmas.
• Avoiding Conflict. Identifying factors that contribute to conflicts of interest so you’ll know when to avoid them.

Review the learning objectives of this course.

• IREM Code of Professional Ethics
• Real Life Ethics, 2nd Edition
• Transformational Leadership in the New Age of Real Estate, 2nd Edition
• What Property Managers Do: IREM Real Estate Management Job Analysis

Classroom: The classroom course is 7 hours (8:00 a.m. to 3:00 p.m.). Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Cancellation Policy

Make the right decision the first time, and every time – because how you respond to ethical challenges has a long-term effect on your reputation and success in business. Through this online, media-based course, you’ll find a deeper understanding of how you can perform your role as an ethical real estate manager to the highest standards.

Register today and learn to tackle daily ethical dilemmas head on:

• Welcome to the Real World. Get a full overview of the IREM Code of Professional Ethics, including the study of actual ethics cases and their implications.
• Do the Right Thing. Tactics and strategies to resolve ethical dilemmas.
• Avoiding Conflict. Identifying factors that contribute to conflicts of interest so you’ll know when to avoid them.

Review the learning objectives of this course.

Note: This course does not earn CPM credit

• IREM Code of Professional Ethics
• Real Life Ethics, 2nd Edition
• Transformational Leadership in the New Age of Real Estate, 2nd Edition
• What Property Managers Do: IREM Real Estate Management Job Analysis

The online course takes approximately 2-4 hours to complete.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Cancellation Policy