IREM Store

Use this customizable form to report on the major components of the property. This form includes: building exterior and interior items (e.g. grounds, brick and stone, stair halls, elevators, etc.). With this form you can document character and condition, needs, and estimated expenses involved.

8/15/2019
1:00 PM - 2:00 PM CT

Presenter: Tiffany L. Jackson, CPM

Congratulations! You’ve decided to start a property management company and are ready to move forward and launch your business! So, what’s next? Join Tiffany Jackson, CPM for Part 2 of this informative webinar series as she discusses insurance, the need for a company website, office & staffing considerations, networking, and the paperwork involved in creating your new company.

Learning Objectives:

• Learn what insurance you need and what costs can be.
• Identify best practices for a company website.
• Describe strategies for establishing an office and building a staff team.
• List techniques for successful Business Development
• Identify the forms, paperwork, and checklists required to keep things running smoothly.

For more information, or to register for parts 1 and 3 of the webinar series, click on the links below.

Part 1 – Pre-Launch: Register
Part 3 – Post-Launch: Register

During her career, Tiffany has managed Class A/B high-rise office buildings, Medical Office Buildings, Retail Centers, Industrial Buildings, and Commercial Owner’s Associations. Over the years, she has managed properties from 5,000 square feet to over 300,000 square feet.

As a graduate of the University of Oklahoma, Tiffany holds a Bachelor of Arts in Administrative Leadership. She holds both an Employing Broker’s License and a Community Association Manager License from the State of Colorado as well as a Broker In Charge License in the State of North Carolina. She earned her CPM designation from the Institute of Real Estate Management (IREM) in 2009 and is currently pursuing the CCIM^® designation through the CCIM Institute and plans to sit for the exam in October 2019. Additionally, Tiffany served five years on the Board for the “Greater Denver” Chapter of IREM, ultimately serving as the Chapter President in 2013. She also served as the Legislative Chair for her Chapter for 4 years, on the National Legislative & Public Policy Committee for IREM for 8 years, and as the Ethics Facilitator for IREM for the State of Colorado for 4 years.

Tiffany is the President & CEO of Compass Management, LLC, a commercial property management company, which she launched in April 2014. Her company’s current portfolio includes just over 1,100,000 square feet of space in the office, medical office, industrial, retail, and commercial owners’ association markets. Tiffany intends to start developing commercial real estate in late 2019/early 2020 and will then self -manage those assets.

9/17/2019
1:00 PM - 2:00 PM CT

Presenter: Tiffany L. Jackson, CPM

You’ve taken the leap and launched your own property management company. Don’t stop now. Join Tiffany Jackson, CPM as she wraps up the 3-part webinar series on Starting a Property Management Company by discussing additional education, resources, and lessons learned to consider as you continue to evolve and grow your business.

Learning Objectives:

• Identify strategies for ongoing education.
• Discover resources/books to read post-launch.
• Recognize lessons learned and other strategies for success.

For more information, or to register for parts 1 and 2 of the webinar series, click on the links below.
Part 1 – Pre-Launch: Register
Part 2 – Launch: Register

During her career, Tiffany has managed Class A/B high-rise office buildings, Medical Office Buildings, Retail Centers, Industrial Buildings, and Commercial Owner’s Associations. Over the years, she has managed properties from 5,000 square feet to over 300,000 square feet.

As a graduate of the University of Oklahoma, Tiffany holds a Bachelor of Arts in Administrative Leadership. She holds both an Employing Broker’s License and a Community Association Manager License from the State of Colorado as well as a Broker In Charge License in the State of North Carolina. She earned her CPM designation from the Institute of Real Estate Management (IREM) in 2009 and is currently pursuing the CCIM^® designation through the CCIM Institute and plans to sit for the exam in October 2019. Additionally, Tiffany served five years on the Board for the “Greater Denver” Chapter of IREM, ultimately serving as the Chapter President in 2013. She also served as the Legislative Chair for her Chapter for 4 years, on the National Legislative & Public Policy Committee for IREM for 8 years, and as the Ethics Facilitator for IREM for the State of Colorado for 4 years.

Tiffany is the President & CEO of Compass Management, LLC, a commercial property management company, which she launched in April 2014. Her company’s current portfolio includes just over 1,100,000 square feet of space in the office, medical office, industrial, retail, and commercial owners’ association markets. Tiffany intends to start developing commercial real estate in late 2019/early 2020 and will then self -manage those assets.

8/29/2019
1:00 PM - 2:00 PM CT

Presenter: Bruce Ratliff, CCAMEx, CCAM-HR.CI, CMCA

As mixed-use properties continue to increase in popularity, many property managers are finding themselves managing this unique and complex property type. With retailers, office tenants, residents, and owners to serve, there are some unique challenges and opportunities to ensuring success. Join Bruce Ratliff as he covers best practices for managing mixed-use properties. After attending this webinar, participants will:

• Understand their role and who they represent
• Identify techniques for developing key relationships
• Recognize strategies for showing respect in all situations
• Find ways to say “yes” and obtain results

Bruce Ratliff has been in the industry for over 30 years, transitioning to Commercial Management in a Mixed-Use Environment. He has a reputation as a successful results-oriented manager focused on experience, raising awareness of industry knowledge, technology, California legislation, building relationships and best practices in the workplace.

Bruce possesses a wide array of experience as a manager of portfolio Associations, as a Homeowners Association Analyst, Large Scale manager, Full-Service Luxury High-Rise Manager, Director and Vice President of High-Rise Operations. He currently works on the commercial side of Association management at a large mixed-use facility in San Francisco.

Bruce prides himself on doing the right thing, is actively involved in the industry and has spoken at various CAI and CACM programs throughout Southern and Northern California.

10/3/2019
1:00 PM - 2:00 PM CT

Presenter: Jeff Lapin, CPM

It’s no secret that Property Managers wear many hats, including the role of Project Manager, as most property managers don’t have the luxury of hiring project or construction managers for large projects. Join Jeff Lapin, CPM as he shares tips and best practices related to common project management tasks such as preparing a proper bid package, pre-qualifying bidders, managing the bidding process, and comparing and recommending a winning bid. This webinar will explore practical, hands-on strategies for managing projects to come in on-time and within budget.

Learning Objectives:

• Understand the most common causes of project management disasters and how to avoid them
• Learn the ethical issues involved in bidding and contracting and how to stay on the ethical path

Jeffrey Lapin, CPM is an expert in commercial real estate management and operation including standards of practice, policies and procedures for maintenance, property management, risk management and financial operation with over 35 years of hands-on operations knowledge and experience. He has an MBA from Pepperdine University in Malibu, California.

11/7/2019
1:00 PM - 2:00 PM CT

Presenter: Mary Jayne Howard, CPM®

Do you manage military housing and want to learn more about the basics of property management? This webinar will give you a glimpse into the world of property management and allow you to apply this knowledge to your military housing properties. Join Mary Jayne Howard, CPM, as she discusses:

• Understanding Partner Terminology
• Cash Flow Statement
• HR Issues including Fair Housing
• Big Ticket Maintenance Items

Mary Jayne Howard joined IREM when Ed Kelley became president of Kassuba Development in 1973. She began career in Property Management in Chicago in 1971, spending ten years developing apartment communities through the southeastern United States including North Carolina, South Carolina, Georgia, Florida and West Virginia.  Positions held include: Leasing agent, Manager, Regional Manager, Vice President, Senior Vice President. She moved to California in 1974 to begin a new position with R & B Enterprises as Manager of Oakwood Apartments, promoted to Regional Manager in 1976 then Vice President in 1978.

Mary Jayne received her CPM in 1978. She is a founding member of Chapter 91 and was the president in year four of the chapter. She moved to Commercial division of R & B in 1980 as Senior Vice President.  Developed a training program to staff the ten office parks being developed in the Western States.

Mary Jayne joined American Office Park Properties as its President in 1985 and took the company Public. In 2000 she began Howard Enterprises. She has been an instructor for IREM since 1981. In 1992 she completed course work on Board of Directors at the University of Chicago and obtained her California Brokers License.