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Regular Price: $49.95 Member Price: $39.95 Your Price: $49.95 Regular Price: $ Member Price: $ Your Price: $ SKU: 770E Digital
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Before and After Disaster Strikes: Developing the Emergency Procedures Manual, Fourth Edition is designed to be a guide and resource for real estate managers as they create the emergency procedures plan and develop the emergency procedures manual for the properties they manage.
Designed with an all-hazards approach in mind, this fourth edition walks real estate managers through the necessary considerations when preparing for and reacting to a disaster natural or manmade. The focused chapters provide an in-depth exploration of the hazards posed to residential, commercial, industrial, and medical office properties and how they may be addressed.
Covering more than just natural disasters, this edition provides an extensive look at how to address building emergencies from fires, power outages, or hazardous materials spills, to acts of crime and terrorism.
This new edition also includes a section dedicated to exploring and implementing business continuity practices into your emergency procedures plan, demonstrating the importance of business continuity principles, while also providing concrete considerations for how to implement these practices into your business.
Designed to accompany this book is a set of emergency planning forms, which were assembled by the Institute of Real Estate Management (IREM®) and its industry partners. These forms, accessible online, are provided in an effort to help establish a baseline of preparedness for any property, and may be customized or adapted to fit each application. Publication Date: 2012 e-Book, 305 pages ISBN-10: 1-57203-172-7 ISBN-13: 978-1-57203-172-2
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Regular Price: $59.95 Member Price: $47.95 Your Price: $59.95 Regular Price: $59.95 Member Price: $47.95 Your Price: $59.95 SKU: 975 PrintDigital
There is never a dull moment in the life of a residential manager. From hiring new employees and balancing the budget, to overseeing construction projects and keeping the apartments leased, every day brings a new challenge and a problem to solve. There is no doubt that residential management is a complex and rewarding field.
The Field Guide for Practical Apartment Management provides managers with the tools and expertise necessary to professionally manage the day-to-day aspects of residential properties. It is a comprehensive guide book that will serve as an ongoing reference tool, and provides many forms and checklists for immediate, on-the-job application.
The Field Guide is organized into four parts that cover all aspects of managing multifamily properties.
Part 1: Human Resources and Relationship Management—putting the team together and managing those responsible for the property’s success.
Part 2: Finance—introducing the accounting and budgeting skills needed to meet the owner’s goals and objectives and providing a foundation for making day-to-day operating decisions.
Part 3: Maintenance and Risk Management—reviewing maintenance and risk management plans, as well as the tools and techniques for conducting inspections to protect residents, guests, and the owner’s asset.
Part 4: Marketing and Leasing—identifying appropriate marketing and leasing strategies and practices to find and retain residents.
The Field Guide for Practical Apartment Management is a comprehensive guide to apartment management, drawing upon the knowledge and experience of over a dozen recognized experts in the field. The Field Guide is a must-read for everyone who manages apartments, whether they are new to the industry or seasoned veterans.
Copyright: 2015 Softcover; 448 pages
ISBN-10: 1-57203-224-3 ISBN13: 978-1-57203-224-8
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If you like this white paper, you may be interested in the other papers on leadership. For additional white papers feel free to access our papers on leadership.
Every management company, regardless of size, needs an established crisis communication plan. You can’t predict when the next crisis will hit, or what it will be about. But you can be pretty certain that there is a crisis just around the corner. Whether it is Ebola, an active shooter, blizzard, measles outbreak, or an act of terrorism—something is coming.
A key component to any emergency preparedness plan is a crisis communication plan. The communication plan identifies how, and what information you need to provide to tenants, the media, the public, and government officials.
IREM’s new “Crisis Communication” White Paper covers what you need to consider in constructing a plan for use in any situation. Every crisis comes with its own specific sets of characteristics that ultimately defy prediction, but there are best practices and protocols that lay a groundwork for response when you are communicating to the people who need information. You can prepare for the unpredictable by adapting the guidelines provided in “Crisis Communication” to your style and your company’s crisis management philosophy.
Copyright: 2015 Format: PDF; 12 pages
Regular Price: $49.95 Member Price: $39.95 Your Price: $49.95 Regular Price: $49.95 Member Price: $39.95 Your Price: $49.95 SKU: 990 PrintDigital
There is a critical connection between maintenance and risk management. Maintaining a property in good condition is the first step towards managing risk associated with real estate management. In fact, a good maintenance program minimizes unexpected expenses and ensures the safety of tenants and staff, while attracting and retaining tenants.
Maintenance and Risk Management for the Real Estate Manager can help you develop a first-rate, proactive, and sustainable property maintenance and risk management program by learning the specifics of planning, implementing, and monitoring property maintenance operations. It is designed to be an ongoing reference tool, and provides many forms and checklists for on-the-job application.
With this book, you will learn:
Copyright: 2015Softcover; 244 pagesISBN-10: 1-57203-222-7 ISBN-13: 978-1-57203-222-4
Regular Price: $49.95 Member Price: $39.95 Your Price: $49.95 Regular Price: $ Member Price: $ Your Price: $ SKU: 752 Print
Watch co-author Richard F. Muhlebach, CPM, discuss the book.
Click here to view the index. Click here to view the table of contents
Written by: Lawrence W. Baiamonte, CPM®; John N. Gallagher, CPM®; Kenneth Goodacre, CPM®; Kathleen M. Harmon, CPM®; ARM®; Richard F. Muhlebach, CPM®
Turning around a troubled property ranks among the greatest management challenges that a real estate manager will encounter in their career. While there is no one-size-fits-all template for managing troubled properties or working as a consultant, this Key Report provides solutions and a frame of reference for some of the most common challenges.
Regardless of skill level, real estate managers will find guidance in all key areas when working toward the end goal-turning around a troubled asset. When coming face-to-face with challenges, this report will also help build a comprehensive understanding to evaluate and resolve troubled assets for both residential and commercial property types. This report also includes in-depth case examples that present scenarios, examine potential problems, and provide solutions for turning around troubled properties, along with the following:
Pub date: 2011 Softcover, 144 pages ISBN-10 is:1-57203-168-9 ISBN-13 is: 978-157203-168-5
Regular Price: $199.00 Member Price: $119.00 Your Price: $199.00 Regular Price: $ Member Price: $ Your Price: $
What do you do if you find yourself in an active shooter situation? Unfortunately, active aggressor and other workplace/domestic violence incidents are prevalent. This course will help real estate managers and their staff address risks associated with these incidents to increase tenant and resident safety, minimize business productivity loss, and curb financial impacts. Be prepared and know how to identify signs of potential violence, what to expect if it takes place, and what steps to take in the aftermath.
Topics include:
Learning Objectives:
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
Cancellation Policy
Regular Price: $99.00 Member Price: $59.00 Your Price: $99.00 Regular Price: $ Member Price: $ Your Price: $
In this one-hour course, Attorney Kathi Williams and Doug Chasick, CPM from The Fair Housing Institute, Inc. explain the differences between service and support animals and FHA and ADA. They also share best practices about managing requests for specific species, breeds, and number of animals. Additional topics include tips for the workflow of processing and evaluating accommodation requests and what constitutes a “reliable source” for verification of requests. Don't miss this fast-moving course on one of today's hottest topics!
Regular Price: $129.00 Member Price: $99.00 Your Price: $129.00 Regular Price: $ Member Price: $ Your Price: $ Pricing is for online offerings. Please contact sponsor for classroom pricing and to register.
On-Demand Open Enrollment
On-Demand
“Fair Housing and Beyond” is offered jointly by the Institute of Real Estate Management (IREM) and the National Apartment Association Education Institute (NAAEI). This exciting course:
What you will learn:
“Fair Housing and Beyond” is appropriate for IREM Members, NAA Members, and others in the housing management industry. Management company executives, property managers, site managers, leasing professionals, maintenance technicians, office administration staff, and vendors all must comply with fair housing law, and would benefit from attending this seminar.
Classroom: The classroom course is 1/2 day, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.
What would you do if your building caught fire? Would you be prepared? How do you know what to expect? What do you need in place to be ready for this type of event? During this informative one-hour course, learners will learn firsthand of what a property manager will experience after a fire on their property. From arriving onsite, to clean up, to communications and dealing with insurance. Mindy Gronbeck will walk you through her experience with a fire in her corporate mixed-use building. Property Managers will learn from a fellow CPM, what went right, what went wrong, and lessons learned.
* Course qualifies for early pricing.Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100.
Regular Price: $745.00-$845.00* Member Price: $599.00-$699.00* Your Price: $745.00-$845.00* Regular Price: $ Member Price: $ Your Price: $ Course meets program requirements: CPM, ARM, ACoM
* Course qualifies for early pricing. Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100. Online courses are excluded from early pricing.
Princeton, NJ07/10/2019 - 07/11/2019Early Pricing has Ended
Building 506Princeton Room Carnegie CenterPrinceton, NJ 08540 Sponsored by New Jersey Chapter No. 1
Santa Monica, CA09/10/2019 - 09/11/201957 Days Remainingfor Early Pricing
Santa Monica Business Park (SMBP)3200 Ocean Park Blvd. Santa Monica, CA 90405 Sponsored by Greater Los Angeles Chapter No. 6
Kansas City, MO10/15/2019 - 10/16/201992 Days Remainingfor Early Pricing
Yarco Company, Inc.7920 Ward Parkway Kansas City, MO 64114 Sponsored by Kansas City Chapter No. 15
Milwaukee, WI10/16/2019 - 10/17/201993 Days Remainingfor Early Pricing
Wisconsin Assoc. Management11801 W. Silver Spring Dr. Suite 200Milwaukee, WI 53225 Sponsored by Milwaukee Chapter No. 13
Get ready to exceed your client’s expectations. Once you’ve finished this course, you’ll have what it takes to create and oversee quality, proactive maintenance operations that will minimize unexpected expenses and reduce risk. Register today and take your place among the industry’s high level practitioners known for delivering optimum property performance and maximizing value for the owner.
Take this course on its own or together with Budgeting, Cash Flow, and Reporting for Investment Real Estate (FIN402) with the Managing Maintenance & Budgeting Track.
Review the learning objectives of this course.
Classroom: The classroom course is 2 days, including lunch and breaks. Typical course timeframe is 8:30 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.
Accelerators: Live Webinars
Accelerators: On-Demand
If you have an email account, whether it is a personal or business account, you are probably already aware of the various attacks that come your way on a daily, if not hourly, basis. You are the last line of defense between the attacker and your or your company's precious data. During this one-hour course, we will explore numerous ways attackers attempt to access your data by manipulating you to do their bidding. Attackers can simulate what seems like completely legitimate requests to benefit themselves – such as an executive instructing you to re-route a wire transfer to another account. These scams specifically target those in the real estate industry. These ways are defined as:
Real examples of the above will be shown and discussed during the course.
Regular Price: $99.00 Member Price: $59.00 Your Price: $99.00 Regular Price: $ Member Price: $ Your Price: $ SKU: WEBRSKW-2019HQ10
12/3/2019 1:00 PM - 2:00 PM CT
Presenters: Tony Casper, Chief Executive Officer and Consultant at Safe Passage Consulting Larry Nelson, PSP, Physical Security Specialist and Consultant at Safe Passage Consulting
Be prepared for the unexpected. This informative webinar provides a comprehensive introduction of what an Emergency Action Plan (EAP) is, and how to create a plan based on the OSHA requirements. Join Tony Casper and Larry Nelson from Safe Passage Consulting, as they discuss how to make your plan specific to your organization and who should assist in its creation. They will also provide suggestions on how to train personnel to retain as much of the information as possible to help mitigate damage in times of crisis.
After attending this webinar, participants will know:
Tony Casper is the Chief Executive Officer and Consultant at Safe Passage Consulting. He has been in law enforcement for more than 16 years. He is an instructor in Counter-Terrorism Tactics and Active Shooter Response for both law enforcement officials and private citizens. He has worked in the fields of Corrections, Uniform Patrol, Criminal and Homeland Security Investigations.
Larry Nelson is a Physical Security Specialist and Consultant at Safe Passage Consulting. He is a dedicated security professional with experience managing and mentoring security teams. He has served as a police officer for over 22 years and as a military police officer for 15 years. As a trainer with law enforcement, Larry has implemented lesson plans to mentor over 1,900 veteran and rookie police officers with subject matter expertise in Physical Security Assessments and Active Shooter Response. He implemented the Active Shooter/ Aggressor program for a law enforcement agency, attaining national recognition for business and citizen safety techniques, along with how to create Emergency Action Plans (EAP).
Before and After Disaster Strikes: Developing An Emergency Procedures Manual, 4th Edition (eBook)
Regular Price: $49.95 Member Price: $39.95
Regular Price: $ Member Price: $
Field Guide for Practical Apartment Management
Regular Price: $59.95 Member Price: $47.95
IREM White Paper on Property Operations: Crisis Communication
Regular Price: $5.99 Member Price: $0.00
Maintenance and Risk Management for the Real Estate Manager
Troubled Properties: A Practical Guide for Turning Around Troubled Assets
Active Shooter Events: The Cost and How to Mitigate Loss Through Preparation
Regular Price: $199.00 Member Price: $119.00
Emotional Support Animals: Best Practices for Managing Resident Requests
Regular Price: $99.00 Member Price: $59.00
Fair Housing and Beyond - FHS201
Regular Price: $129.00 Member Price: $99.00
Register Today
Fire Aftermath: What Property Managers Need to Know
Managing Maintenance Operations and Property Risk - MNT402
Regular Price: $745.00-$845.00* Member Price: $599.00-$699.00*
5 Upcoming Courses
Phishing, Smishing, and Whaling - Oh My!: How Hackers Are Attacking You by Email and Texts
Creating Emergency Action Plans
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