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New IREM Whitepaper Lays Out Constructive Ways to Manage Conflict and Produce Positive Outcomes

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Editor’s Note:  Contact Sharon Peters for a media review copy of the publication.

(Chicago, September 13, 2013) – A new white paper from the Institute of Real Estate Management (IREM) explodes the common myth that conflict is inherently bad.  It then goes on to make the case that, if properly managed,  conflict can lead to positive outcomes such as heightened innovation and performance, and even improved cohesiveness within a team – creating an environment that fosters open and honest discussion.

Titled simply “Leadership Development: Conflict Management,” the publication is the fifth in a series of
IREM white papers that examines various leadership-related competencies critical to real estate management success. It lays out for readers:

  • Five basic strategies for managing conflict
  • When to use each strategy
  • Six tactics for managing conflict
  • Types of behaviors that are common to people with good conflict management skills
  • Specific tactics to develop and hone good conflict management skills.

IREM Members can downloadthe IREM white paper on “Leadership Development: Conflict Managementat no cost from, but they must log in as a member to download the publication free. The price of the publication for non-members is $5.99 and can be paid for by credit card (VISA, MasterCard, American Express, and Discover) and downloaded at

The Institute of Real Estate Management (IREM) is an international community of real estate managers dedicated to ethical business practices, maximizing the value of investment real estate, and promoting superior management through education and information sharing. An affiliate of the National Association of REALTORS, IREM is the home for all industry professionals connected to real estate management – and the only organization serving both the multi-family and commercial sectors.

We believe that good management matters, and that well-managed properties pay dividends in terms of value and in the quality of life for residents, tenants and customers. We believe in professional ethics. We believe in the power of knowledge and the importance of sharing it.

IREM offers a variety of membership types for professionals of every experience level, from on-site managers to high-level executives. Our credentials, earned by meeting high standards of education, experience, and ethical business practices, include: Certified Property Manager (CPM), Accredited Residential Manager (ARM), Accredited Commercial Manager (ACoM), or Accredited Management Organization (AMO).

Since 1933, IREM has set the standard for best practices in real estate management. Today, IREM membership includes nearly 18,000 individuals and 560 corporate members. To learn more about the IREM and its chapter network, call (800) 837-0706, ext. 4650 (outside the U.S. call (312) 329-6000) or visit