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New IREM Publication Focuses on Importance of Developing and Managing Maintenance Programs

Report is Latest in Series of IREM “Key Reports”

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(Chicago, IL, Oct. 27, 2010) Creating and implementing maintenance management programs is a responsibility that impacts every aspect of managing, operating, marketing and leasing a property. Having proactive plans in place for all types of maintenance programs not only enhances the appearance and value of properties, but also allows property managers to address vital maintenance issues such as expenses, contract agreements inspections and communication with building occupants and owners.

A new and insightful “how-to” guide from IREM, titled “Managing Your Maintenance Programs: A Guide to Implementing Cost-Effective Plans for Properties,” covers the development and operation of effective maintenance management programs, and offers strategies and solutions that managers can use to enhance their own plans. Written by five IREM Members who are seasoned industry practitioners, the publication is the latest in a series of offerings called IREM “Key Reports,” each of which provides an in-depth analysis of an issue of concern to real estate management professionals that has implications for the real estate industry at large.

Readers will come away with a better understanding of these and other critical subjects:

  • How maintenance management programs will enhance the cash flow and value of a building
  • How to establish good communication with residents or tenants regarding maintenance operations
  • How to develop operating and capital budgets for maintenance expenses
  • How to negotiate maintenance agreements with contractors
  • What steps must be taken to properly inspect properties
  • How to handle maintenance requests from tenants or residents.

As a special bonus, the publication is accompanied by a CD, featuring more than 50 maintenance-related forms.

IREM Key Report: Managing Your Maintenance Programs: A Guide to Implementing Cost-Effective Plans for Properties is $39.95 for IREMMembers and $49/95 retail (plus shipping and applicable state sales tax). To order, contact the IREMCustomer Relations Department at 430 N. Michigan Ave., Chicago, IL 60611, or call toll-free at (800) 837-0706, ext. 4650. Credit card orders (VISA, MasterCard, American Express, and Discover) can be faxed toll-free to (800) 338-4736 or e-mailed to Internet users can order the publication online at

The Institute of Real Estate Management (IREM) is an international community of real estate managers across all property types dedicated to ethical business practices and maximizing the value of investment real estate. An affiliate of the National Association of Realtors, IREM has been a trusted source for knowledge, advocacy and networking for the real estate management community for more than 80 years.

IREM is the only professional real estate management association serving both the multi-family and commercial real estate sectors and has 80 U.S. chapters, 14 international chapters, and several other partnerships around the globe. Worldwide membership includes nearly 18,000 individual members and over 535 corporate members.

IREM promotes ethical real estate management practices through its credentialed membership programs, including the Certified Property Manager (CPM) designation, the Accredited Residential Manager (ARM) certification, the Accredited Commercial Manager (ACoM) certification, and the Accredited Management Organization (AMO) accreditation. These esteemed credentials certify competence and professionalism for those engaged in real estate management. IREM also offers CPM Candidate, Associate, Student, and Academic memberships. All members are bound by the strictly enforced IREM Code of Professional Ethics.

Collectively, CPM Members in the United States manage nearly $2 trillion in real estate assets, including 11.4 million residential units and 10.4 billion net square feet of commercial space. To learn more about the IREM and its chapter network, call (800) 837-0706, ext. 4650 (outside the U.S. call (312) 329-6000) or visit