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Your effectiveness as a leader depends on your ability to communicate and resolve issues with your peers, bosses, or direct reports. Active listening is an essential skill set that all leaders should take the time to develop. By learning and committing to the skills and behaviors of active listening, you will become a more effective listener and improve your ability to resolve problems and influence positive outcomes.
This interactive course is intended for leaders or managers who need to resolve issues by effectively communicating with their peers, bosses, or direct reports.