| 8:00 am-8:30 am
"The Aging Process: Apartment Repositioning" (LL-3)
Steven Rea, CPM
Property owners and investors are more frequently considering the repositioning of existing assets as a way to maximize their financial returns as desirable locations for new multifamily developments become harder to find and new construction costs continue to increase. The property managers responsible for overseeing these projects are faced with one of the most challenging tasks in our industry. The repositioning of a community involves components of a lease up, construction management, and reputation management along with the day-to-day operations of an occupied apartment community. During this session, you will:
8:30 am-10:30 am
- Hear some valuable lessons learned on how to successfully reposition apartment communities
- Learn strategies that can be adapted to any community or any market in the country to make your next repositioning project more successful
Beth Machen, CPM
2013 IREM President
Join President Beth Machen, CPM for a look at the trends, issues and challenges affecting the industry and how the Institute is making an impact. Learn about new initiatives, products and resources and how IREM continues to enhance your professional development, business strategies, and bottom line.
Next, you will have the opportunity to hear from entrepreneur, visionary and industry icon... Mr. Anant Yardi.
Click here to view a video snippet from the session
Anant Yardi founded Yardi in 1982 to provide PC-based solutions for the real estate industry. As the President of Yardi, his vision is a driving force behind the company’s continuous development of effective and innovative software solutions.
In 2004, Anant was inducted into the Multi-Housing News Hall of Fame as one of the “Dozen Who Make a Difference,” an honor reserved for those who have profoundly shaped the industry for over a decade. More recently, Anant was named by Inman News as one of the “Top 100 Most Influential Real Estate Leaders” in 2010.
Anant’s responsibilities at Yardi include directing the company’s overall growth, success and technology direction. His prior professional experience includes 14 years of developing programming methodologies and directing system development at Burroughs Corporation (now Unisys).
10:30 am-11:00 am
"Best Practice as a Business Development Tool" (LL-4)
Jesse Holland, CPM
Sunrise Management & Consulting, AMO
IREM’s Best Practicesestablish a benchmark for the delivery of real estate management services. Containing 55 best practice statements, this document sets the bar for operating a successful management company. Find out how you can put Best Practices to work to differentiate your company from competitors and gain new business.
11:00 am-12:30 pm
"Client Shades of Grey: How to Reduce the Pain or Break the Bonds" (CS-1)
Natalie Brecher, CPM
Brecher & Associates, Inc.
Redondo Beach, CA
How do you handle a difficult client? Have you considered firing one? With the right steps, you can improve the relationship, but sometimes ending it is best. This session will explore challenging client situations and how to resolve the conflicts as well as the procedures for firing the client in a way that protects your interests. You’ll also discover how to avoid these difficulties from the start. By attending this session, you will:
1:30 pm-2:00 pm
- Recognize situations that can benefit from intervention or necessitate firing a client
- Identify the steps you should take to improve a client relationship
- Describe how to end a client relationship in a manner that best protects you and your company
“Reduce Operating Expenses & Improve Sustainability” (LL-5)
Use IREM's new sustainability platform to save and to be green. Discover how to profile your properties, view customized savings recommendations, benchmark and monitor utility consumption, engage tenants, and connect with solution providers. And, learn how to play the 2014 IREM Sustainability Challenge!
| 2:00 pm-3:30 pm
"Hiring and Retaining Young Talent" (CS-3)
Click here to view a video snippet from the session
W.P. Carey School of Business
Alliance Residential Company
UC Santa Barbara Residential & Community Living
Beyond salary, what is important to the young professional seeking employment today? If you are asking yourself this question, participate in this session and find the answers.
Mark Stapp is the executive director of the Master of Real Estate Development program at Arizona State University’s W.P. Carey School of Business. He brings his experience as an academic and industry practitioner to lead an interactive discussion between a panel of young professionals and you….the person managing a workforce. Attend this session and:
- Listen to what drives the employment decisions made by those new to the business
- Determine what you can do as an employer to entice top talent to choose your organization
- Learn how to motivate and retain the next generation of industry leaders
“The Platinum Rule: How to Manage Your Behaviors to Create More Gold” (CS-4)
Do you always follow the Golden Rule – “Treat others as you would have them treat you?” If so, you are most likely making a mistake. In reality, behavioral tendencies could contribute to problems in the workplace. You will receive a short assessment based on the Myers-Briggs Type Indicator® that will provide insights on how to improve relationships with employees, clients, and tenants. Learn the better “Platinum Rule” and how it can improve your bottom line. During this session, you will:
3:30 pm-4:00 pm
- Discover how behavioral preferences can impact you and the people you work with
- Learn how to spot behavioral tendencies in others that you can use to your advantage
- Develop tactics for improving employee productivity and client relationships
“A CAM Clinic: Speed Dating Style” (LL-6)
Shannon Alter, CPM
Alter Consulting Group
Santa Ana, CA
Richard Muhlebach, CPM, SCSM, CRE, RPA
Richard Muhlebach, LLC
Are you looking for CAM in all the right places? If CAM season gets you down, our speed-dating clinic is for you! This isn’t a lecture and you won’t see a presentation. What you will get is the opportunity to have our experts help first-hand with your CAM problems. We’ll use a speed-dating format to briefly review your CAM questions and issues, so come prepared for the best date of your life!
4:00 pm-5:00 pm
"The Art of Cost Segregation" (CS-6)
David G. Domres, CPM, CCIM
Want to learn more about how to increase cash flow through utilization of cost segregation and implementing a property tax management plan?
If you have owners or tenants who purchased, constructed, or expanded a building in recent years, a cost segregation study and a simple change in accounting method may allow them to claim depreciation deductions they may have not claimed in prior years.
A proper cost study combines experience in accounting, appraisal, and engineering skills. A property tax management plan can create additional savings through an annual review of the current assessment and comparing it to current market conditions. During this session, you will have the opportunity to hear from several real estate tax experts and gain a better understanding of:
- What cost segregation is
- How cost segregation can increase your cash flow
- Current property tax laws
“Creating Sustainable Organizations” (CS-7)
W.P. Carey School of Business
Arizona State University
Business success in this ever-changing industry requires leaders who have the adaptability to be both evolutionary and revolutionary. Evolutionary in the sense that they can recognize incremental changes needed in the organization to make the firm better suited to compete in the current environment. Revolutionary in the sense that they can recognize and manage through abrupt changes in the market. Attend this session and you will:
- Recognize how strategic thinking and leadership capabilities are needed in this evolving industry
- Find out reasons why learning and new opportunity exploration is often derailed in organizations
- Discover problem solving models and lenses for innovation success
- Learn how to operate in a transformative global economy