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2016 REME Award Winner: AMO of the Year Michaels Management Services

June 06, 2017 | IREM Staff

Michaels Management Services, AMO, a division of The Michaels Organization, received IREM’s 2016 REME Award as “AMO of the Year” by providing best-in-class military housing management services. The company's current portfolio, which totals over 16,000 military housing units, includes nine Army bases and two U.S. Air Force bases in Arizona, California, Florida, Georgia, Kansas, Maryland and Virginia.

Michaels Management Services’ (MMS) top priorities are resident satisfaction and professional performance. Their Community Connections program is designed to meet the unique needs of military families, helping them become friends with their neighbors, become familiar with the benefits and services available on post, and in the nearby community surrounding the installation. One of their most appreciated initiatives is the Deployed Spouses Program which provides support and extra services to families who experience deployment.

Another standout initiative is MMS’ educational scholarship program offered to all residents. Scholarships range from $500 to $5,000 and can be used toward educational expenses at any accredited college, university, or vocational training school in the nation. Scholarships are awarded annually, and students may reapply for continuing grants. Military service personnel along with their spouses and children have received 212 scholarships, totaling $645,500 since MMS began managing military properties in 2006.

“Michaels Management Services is proud of our AMO status. We know that the more educated the employee base, the better your portfolio will perform. From marketing courses to assist in hard to rent assets, to the financial courses that teach the tools of understanding the budgets and profit/loss statements, there is something for all levels of staff to learn from IREM,” states Heather Plummer, CPM, Senior Vice President, “We will continue to strive for excellence in all that we do in providing the best experience in housing for all of the service members and their families that reside with us.”

For more on Michaels Management Services, AMO, and how it earned the 2016 REME Award for AMO of the Year read their story in the January/February edition of the Journal of Property Management.

Is your company an exemplary Accredited Management Organization? Or do you have an innovative program or service that deserves recognition? There's still time to submit for a 2017 REME Award by June 9!

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