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IREM White Paper on Leadership Development: Effective Communication (Download)

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Product Description

White Papers If you like this white paper, you may be interested in the other papers in this series. For additional white papers feel free to access our papers on leadership.


The most common competency listed for virtually all job descriptions is good communication. It's not surprising, then, to find that is was ranked the second most important competency for real estate management professionals. While the ability to effectively communicate with others is critically important, it is one of the toughest skills to master - especially since the meaning of any communication is determined by the person receiving it and not the person giving it.

As a result, the same message can have a different meaning to different people. Have you ever sat in a meeting and then talked to someone afterwards who had an entirely different interpretation of what happened in the same meeting?
This white paper explains how property managers can become effective communicators, and better leaders. The white paper includes the following information:

  • The three basic rules for making any communication more effective
  • How to craft the message to achieve your communication objectives
  • Communication barriers to avoid
  • How to be a better listener
  • How emotional intelligence (EQ) impacts communication
  • Specific actions you can take to be a better communicator

It's a pretty safe bet that if you can communicate effectively, you probably can't do your job very well. Fortunately, we can all improve our communication skills, ensuring everyone receiving our message gives it the same meaning as intended. The Leadership Development: Communications white paper can assist you in improving your skills.

Copyright: 2013
Format: PDF 7 pages

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