Privacy Policy

Updated June 23, 2022

We recognize the importance of protecting the personal information you provide at, the website owned by the Institute of Real Estate Management (IREM). This statement tells you about the information IREM collects, how it uses the information, and how you can control the information you provide.

Other websites affiliated with IREM for delivery of products and services maintain their own privacy policies.

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What information we collect
We gather the following types of information needed to process your transactions, fulfill your requests, learn about our visitors, and maintain our membership and customer records:

  • Contact information you provide (for example, your personal and business addresses, phone and fax numbers, e-mail addresses, firm affiliations and titles);
  • Tracking information each time you visit our site, use our online store, or access links in our electronic communication; and
  • Information you volunteer, via applications, profiles, surveys, support calls, or purchase forms (for example, education, designations, specialties, property types, affiliations with other real estate organizations and general demographic data).

How we use the information we collect
We use this information to:

  • Publish our online membership directory
  • Improve and customize the content and layout of our site and other communication tools, such as newsletters and the Journal of Property Management;
  • Notify you of updates to our site;
  • Notify you of relevant products and services;
  • Notify you of upcoming events and programs;
  • Track usage of our site
  • Trade or sell access to third parties through list services; and
  • Assist local IREM chapters in membership tracking and for their use for purposes similar to those listed above.

IREM does not share, sell or trade e-mail addresses to third parties, except:

  • to partners participating in the IREM Affinity Partner program or Industry Partner Program, provided such information is part of the negotiated contract;
  • to coalitions formed for the advancement of industry interests in regulatory or legislative activity;
  • to exhibitors and sponsors of nationally sponsored meetings and conferences; or
  • when required by law or valid legal process.

Your right to control information

  • Members –When you log in to the IREM website with your username and password,, you may do the following by linking on myIREM:
    • You may edit your member directory and mailing information directly.
    • You may choose to exclude your phone number, your fax number, your e-mail address, or your entire member record from the IREM online member directory.
    • You may opt to have your  fax, phone number, e-mail or entire record removed from IREM’s lists for distribution to third parties.
  • E-mail opt out for all users (members and non-members):
    • You may opt to have your e-mail address removed from all lists including communications from IREM and third parties. Please click here to exercise your choice to opt out.
  • Cookie Data – We use “cookies” (small text files sent by your computer/device each time you visit our site, unique to your IREM account or your browser) or similar technologies to capture and analyze log data. When we use cookies or other similar technologies, we use session cookies (that last until you close your browser) or persistent cookies (that last until you or your browser delete them). For example, we use cookies to pass your login preferences while navigating the website and app, so you don‘t have to set them up every time you switch sections or navigate away from the cart. Some of the cookies we use are associated with your IREM account (including information about you, such as the email address you gave us) and other cookies are not.


Our site contains advertising placed by advertisers pursuant to IREM policy. We do not control the advertisers, the sites of third parties reached through links on our site or their information collection practices and IREM will not be responsible for the activities of these third parties. Advertisers may use cookies to collect certain non-personally identifiable information when you click on the banner ads appearing on our site. This information is collected by the advertisers for purposes of measuring and reporting on the advertising to advertisers and IREM. They may also aggregate the information for certain other statistical and reporting purposes.


We maintain security procedures and standards which we believe are as safe as today’s technology permits. We test these procedures and modify them regularly as new technologies become feasible.

Credit information that you and credit authorizers provide when you make payments by credit card for products, dues or other services are encrypted and will only be used to process the transactions you request. This information will never be sold, shared or provided to other third parties.

We do not request nor do we use social security numbers in the course of our business with our members or the public except when required for IRS purposes or when required for state licensure continuing education compliance. In those cases, social security numbers are encrypted and only used to process the transaction requested.
You may contact IREM Headquarters at 312-329-6000 (or toll-free in the U.S. at 800-837-0706) during U.S. central time business hours with questions or requests relating to this policy.

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