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2021 Global Summit Schedule

Event key:

Governance meetings (G) (Virtual option available for current committee/board members unable to attend in person.)
Governing Council (G) (Virtual options available for current Governing Councillors and all other IREM members/IAEs unable to attend in person.)
Networking events (N)
Chapter events (C)
Featured session (F)
Education session (E)

Symbols:

+Ticketed event  
*Committee or Board members only may attend; or by invitation

Share your experiences of being together during the Summit by using the hashtag #IREMthrive.

  • Monday, October 11
    Time Title/Description

    7 a.m. – 5 p.m.

    IREM® Summit Central & Registration Open (N)

     

    IREM Summit Central is the place to be and serves as the hub for all Summit activities, including:

    • Summit registration
    • IREM Industry Partner and Summit Sponsor Exhibits
    • IREM resources, gear, publications, and information
    • IREM Foundation
    • Continental breakfast and refreshment breaks
    • And more…

    8:30 a.m. – 1 p.m.

    *Executive Committee (G)

    8:30 a.m. – 3 p.m.

    *Ethics Course (ETH800) for Next-Gen CPM Leaders Cohort (E)

     

    Rent Manager

    Sponsored by President Level Industry Partner Rent Manager

    9 a.m. – 5 p.m.

    *2022 Regional Vice Presidents Retreat (G)

    1:30 – 3:30 p.m.

    *International Management Board (G)

    3:45 – 4:45 p.m.

    *IREM Past Presidents Roundtable (G)

    4:15 – 5 p.m.

    Conference Advisory Board (G)

    5 – 6 p.m.

    *Instructor Reception (N)

    *Committee or Board members only, or by invitation
    +Must Register

  • Tuesday, October 12
    Time Title/Description

    7 a.m. – 5 p.m.

    IREM® Summit Central & Registration Open (N)

     

    IREM Summit Central is the place to be and serves as the hub for all Summit activities, including:

    • Summit registration
    • IREM Industry Partner and Summit Sponsor Exhibits
    • IREM resources, gear, publications, and information
    • IREM Foundation
    • Continental breakfast and refreshment breaks
    • And more…

    7:30 – 9:30 a.m.

    Continental breakfast (N)

    8 – 9:30 a.m.

    *New Attendee Breakfast (N)

    Meet fellow first-time Summit attendees and get tips for maximizing your time in Las Vegas from experienced Summit participants. Exclusively for new attendees only.

    8 – 9:30 a.m.

    Diversity Advisory Board (G)

    8 – 9:30 a.m.

    Instructor & Grader Advisory Board (G)

    8 a.m. – 12:45 p.m.

    *Nominating Committee (G)

    10 – 11 a.m.

    Ethics Committee (G)

    10 – 11 a.m.

    Legislative & Public Policy Committee (G)

    10 – 11 a.m.

    *REME Awards Advisory Board (G)

    10 – 11:30 a.m.

    Membership & Credentialing Committee (G)

    11:30 a.m. – 1 p.m.

    Lunch (on own) (N)

    1 – 2 p.m.

    *Ethics Inquiry Board (G)

    1 – 1:45 p.m.

    IREM Audit & Investment Committee (G)

    1 – 2:30 p.m

    Education & Knowledge Products Committee (G)

    1 – 2:30 p.m.

    *Regional Vice Presidents Committee (G)

    1:45 – 2:30 p.m.

    Foundation Audit & Investment Committee (G)

    2:30 – 3 p.m.

    Refreshment break with Industry Partners & Summit Sponsors in IREM Summit Central (N)

    3 – 4:30 p.m.

    Summit Kick-Off

     

    Opening Keynote Speaker, Risha Grant

    CIT

    Sponsored by Chairman Level Industry Partner

     

     

    Permission: Granted to Get Rid of Your BS. (F)

     

    Whether implicit or conscious, bias is the number one threat to humanity and any company's success. If your company's goal is to create cohesiveness within your organization, increase revenue, be innovative and/or elevate your reputation- the bias in your workforce and community is a roadblock. You know the problem. Permission: Granted is your answer. Risha Grant teaches Diversity & Inclusion through the lens of humanity using terms like BS or Bias Synapse as a way to explain our brain’s involvement in the processing and validation of bias. Attendees will leave this talk with: 1) An understanding of Diversity & Inclusion 2)A thorough awareness of their biases 3) A realization of how their biases originated 4) A recognition of the symptoms and results of bias 5) Tools to address bias internally and externally 6) Tips to navigate the “hot spots” of workplace diversity.

    4:30 – 5:30 p.m.

    Professional headshots (N)

    4:45 – 6 p.m.

    *Student Networking Event (N)

    5 – 6:30 p.m.

    *IREM Foundation Major Donors Reception (N)

    7 – 10 p.m.

    +Premier Party (N)

     

    Let’s party! Join us for a spectacular evening of networking, great food, limited host bar, and live music. Attire for the party is casual.  


    One ticket to this event is included in your full registration fee (excluding all day-pass registrants).
    Please indicate your attendance on your registration form. Space is limited.


    Fee for additional ticket: $150

    *Committee or Board members only, or by invitation
    +Must Register

  • Wednesday, October 13
    Time Title/Description

    7 a.m. – 5 p.m.

    IREM® Summit Central & Registration Open (N)

     

    IREM Summit Central is the place to be and serves as the hub for all Summit activities, including:

    • Summit registration
    • IREM Industry Partner and Summit Sponsor Exhibits
    • IREM resources, gear, publications, and information
    • IREM Foundation
    • Continental breakfast and refreshment breaks
    • And more…

    7 – 8:30 a.m.

    + Summit Service Project: Building Our Future (N)

     

    The IREM Foundation invites you to kickstart your day with a dose of inspiration. Careers in real estate management often begin in an entry-level position. These low-barrier entry points offer meaningful, fulfilling career opportunities accessible by youth from under-resourced communities. Listen and learn about the creative work taking place or go a step further and share your own story through video and letters to high school students who are eager to learn about future career opportunities in real estate management.

    Light breakfast treats and coffee will be served.

    7:30 – 9 a.m.

    Continental Breakfast with Industry Partners and Summit Sponsors in IREM Summit Central! (N)

    7:30 – 9 a.m.

    Professional headshots (N)

    8 – 8:18 a.m.

    iTalk (E)

    8 – 9 a.m.

    Income/Expense Analysis Advisory Board (G)

    8 – 9 a.m.

    International Design Trends Impacting Project Management Practices (E)

     

    Zhe “Wendy” Sun, AIA, LEED AP bd+c, ASC, NCARB
    Licensed architect, Associate Principal at TSK Architects

    TSK

    Sponsored by TSK Architects

     

    Real estate managers are responsible for maximizing a property’s value, and they have many partners who help shape its potential. Architects in particular play a critical role in this process, from the very early stages to a project’s launch. Join Wendy Sun as she discusses case studies and examines the intersection between design, development, and property management. TSK Architects is a Henderson, Nevada-based design firm with an extensive international portfolio in China and the United States.

    8 – 9 a.m.

    REstart Roundtable for Chapters (C)

    8 – 9:30 a.m.

    Federal Housing Advisory Board (G)

    8 – 9:30 a.m.

    Student & Academic Advisory Board (G)

    8 – 9.30 a.m.

    *Ethics Hearing & Discipline Board and Ethics Appeal Board Joint Meeting (G)

    8:30 – 8:48 a.m.

    iTalk (E)

    8 – 11 a.m.

    *Foundation Board of Directors Meeting (G)

    9 – 10:30 a.m.

    Chapter Leadership Forum (C)

    9:30 – 11 a.m.

    Technology Advisory Board (G)

    10:30 – 10:48 a.m.

    iTalk (E)

    10:30 – 11:15 a.m.

    Refreshment Break with Industry Partners & Summit Sponsors in IREM Summit Central (N)

    11:15 a.m. – 12:15 p.m.

    From Start to Finish: How to Give Yourself the Gift of Done (F)

     

    Keynote Speaker, Jon Acuff

     

    medallia

    Sponsored by Medallia

     

    According to a study by the University of Scranton, 92% of resolutions fail. That's a staggering number considering how important goals are to companies. You actually have a greater shot of getting into Julliard in NYC to be a ballerina than hitting your next goal. In every element of work, goals matter. What if we could do some simple things to improve how often we finished what we started? What does it take to turn a chronic starter into a consistent finisher? According to Jon, the good news is you can learn to finish.

    12:15 – 1:45 p.m.

    Lunch (on own) (N)

    1:45 – 2:45 p.m.

    Choosing Wellness Despite Stress (E)

    Concurrent session

     

    medallia

    Sponsored by Medallia

     

    Oksana Esberard
    Well-Being Strategist

     

    Stress is prevalent in both our personal and professional lives. So, what can you do? This impactful, practical session will help you embrace well-being despite life curveballs. Come ready to challenge your stressful routines and habits and upgrade your toolkit to achieve wellness. In this session, you'll learn how to:

    • Explore practical aspects of stress management
    • Recognize burnout and how to avoid it
    • Refresh your approach to live and virtual communication

    1:45 – 2:45 p.m.

    COVID, Cannabis, and Beyond: Advocacy and Action for Real Estate Managers (E)

    Concurrent session

     

    Ted Thurn

    Director of Government Affairs
    IREM

     

    Panelists

    Melissa Kuipers Blake
    Shareholder
    Brownstein Hyatt Farber & Schreck, LLP

     

    Susan Monaghan, CPM®
    Executive Director
    Cumberland Housing Authority


    Erin Stackley
    Sr. Policy Representative, Commercial Issues
    National Association of REALTORS®


    Hear this experienced panel discuss the top opportunities and challenges property managers are facing in 2021. From COVID-related issues to current legislation in Congress and cannabis issues, staying on top of the latest impacts will help you be a more knowledgeable resource for owners and investors. In this session, you'll learn how to:

    • Decipher where real estate management issues currently stand in Congress
    • Navigate the latest cannabis rules and regulations
    • Effectively connect and build relationships with legislators using our Bill Tracking and Phone2Action platforms

    1:45 – 3 p.m.

    Regional Forums (C)

     

    Region 1 (CT, MA, ME, NH, RI, VT)
    Region 2 (DE, NJ, NY, PA)
    Region 3 (DC, MD, VA)
    Region 4 (FL, GA)
    Region 5 (AL, AR, LA, MS)
    Region 6 (IN, KY, MI, OH, WV)
    Region 7 (OK, TX)

    2 – 3:30 p.m.

    *Executive Committee (G)

    3 – 3:18 p.m.

    iTalk (E)

    3 – 3:45 p.m.

    Refreshment break with Industry Partners & Summit Sponsors in IREM Central (N)

    3:45 – 4:45 p.m.

    Choosing Wellness Despite Stress (E)

    Concurrent session

     

    Oksana Esberard
    Well-Being Strategist

     

    medallia

    Sponsored by Medallia

     

    Stress is prevalent in both our personal and professional lives. So, what can you do? This impactful, practical session will help you embrace well-being despite life curveballs. Come ready to challenge your stressful routines and habits and upgrade your toolkit to achieve wellness. In this session, you'll learn how to:

    • Explore practical aspects of stress management
    • Recognize burnout and how to avoid it
    • Refresh your approach to live and virtual communication

    3:45 – 4:45 p.m.

    COVID, Cannabis, and Beyond: Advocacy and Action for Real Estate Managers (E)

    Concurrent session

     

    Ted Thurn

    Director of Government Affairs
    IREM

     

    Panelists

    Melissa Kuipers Blake
    Shareholder
    Brownstein Hyatt Farber & Schreck, LLP

     

    Susan Monaghan, CPM®
    Executive Director
    Cumberland Housing Authority


    Erin Stackley
    Sr. Policy Representative, Commercial Issues
    National Association of REALTORS®


    Hear this experienced panel discuss the top opportunities and challenges property managers are facing in 2021. From COVID-related issues to current legislation in Congress and cannabis issues, staying on top of the latest impacts will help you be a more knowledgeable resource for owners and investors. In this session, you'll learn how to:

    • Decipher where real estate management issues currently stand in Congress
    • Navigate the latest cannabis rules and regulations
    • Effectively connect and build relationships with legislators using our Bill Tracking and Phone2Action platforms

    3:45 – 5 p.m.

    Regional Forums (C)

     

    Region 8 (AZ, CO, NM, NV, UT)
    Region 9 (IL, MN, WI)
    Region 10 (IA, KS, MO, NE, ND, SD)
    Region 11 (CA, HI)
    Region 12 (AK, ID, MT, OR, WA, WY)
    Region 13 (NC, SC, TN)

    3:45 – 5 p.m.

    Canada Forum (C)

     

    Evening for Regional Dinners (N)

    *Committee or Board members only, or by invitation
    +Must Register

  • Thursday, October 14
    Time Title/Description

    7 a.m. – 5 p.m.

    IREM® Summit Central & Registration Open (N)

     

    IREM Summit Central is the place to be and serves as the hub for all Summit activities, including:

    • Summit registration
    • IREM Industry Partner and Summit Sponsor Exhibits
    • IREM resources, gear, publications, and information
    • IREM Foundation
    • Continental breakfast and refreshment breaks
    • And more…

    7 – 8:30 a.m.

    Continental Breakfast with Industry Partners and Summit Sponsors in IREM Summit Central! (N)

    8 – 8:18 a.m.

    iTalk (E)

    8 – 9:30 a.m.

    *2022 Committee/Advisory Board Chair and Vice Chair Kickoff & Breakfast (G)

    8 – 9:45 a.m.

    Achieving ESG Success at Your Firm
    *An Exclusive for Executive CPMs of AMO Firms (E)

     

    Moderator:

    Cheryl Gray, CPM®
    2020 IREM President
    Real Estate Strategist

     

    Panelists

    Jesse Anderson, CPM® Candidate
    Director of Sustainability
    Blanton Turner, AMO®

     

    Nancy San Pedro, CPM®
    Director – Retail Portfolio

    Equity Residential, AMO®

     

    Rhianne Menzies
    Sustainability Manager
    Brookfield Properties

     

    ESG (Environmental, Social, Governance) initiatives have become top-of-mind for many owners, investors, and managers. This panel of sustainability specialists will share best practices for setting ESG strategies, working with your teams to achieve objectives, and measuring the success of ESG programs. Hear panelists share why ESG efforts are so important culturally, operationally, and financially.

    In this session, you'll learn how to: -Incorporate ESG strategy into your culture and planning -Work with outside consultants to achieve goals -Apply data to analyze program success and reveal opportunities.

    8:30 – 9:30 a.m.

    Dynamic Leadership in a New Era (E)

     

    Moderator:

    Byrdy Kelley, CPM®, ARM®
    CEO & Founder, Melan Property Management

     

    Panelists

    Robert Fuller, CPM®
    Sr. Facilities Manager
    CBRE

     

    Jesse Holland, CPM®
    President and Founder
    Sunrise Management and Consulting, AMO®

     

    Saadat Keshavjee, CPM®
    Managing Director
    Amhurst Property Management

     

    Jessica Warrior, CPM®
    Director of Property Management
    Granite Properties

     

    Leadership looks different today than it did pre-pandemic. Emotional intelligence, authenticity, and inclusivity have come to the forefront as attributes of a successful leader. Property managers have found themselves exploring new and evolved ways of guiding and working with their teams, tenants, and clients. Listen to a panel of property management executives share their wins and areas of growth.

     

    In this session, you'll hear:

    • Perennial values of leadership
    • Opportunities for evolving as a leader in the new normal
    • How to deal with the unknown looking forward

    8:30 – 9:30 a.m.

    High-Powered Teams: Leverage Tech to Attract and Inspire (E)

     

    Stacy Holden

    Industry Principal

    Appfolio

    Sponsored by Chairman Level Industry Partner AppFolio

     

    When asked the key factor in determining whether a community is easy to manage, operators agree it’s “your people.” As a leader, you set the course for your organization, and best practices to hire, motivate, and retain a top-notch workforce are key. If you agree that employees are your human capital, create a healthy work environment and provide them with the tools and support to do their jobs effectively.

     

    In this session, you'll learn how to:

    • Describe shifts in hiring and how to find and onboard new talent remotely
    • Implement specific strategies and tools to motivate and empower your teams
    • Lead effective change management strategies that minimize disruption and prepare your business for the new normal

    9:30 – 10:15 a.m.

    Refreshment break with Industry Partners & Summit Sponsors in IREM Summit Central (N)

    9:45 – 10:03 a.m.

    iTalk (E)

    REAME

    10:30 a.m. – 12:30 p.m.

    Governing Council (G)

    12:30 – 1:45 p.m.

    Lunch (on own) (N)

    12:30 – 3:30 p.m.

    *IAE Symposium (C)

    2 – 3 p.m.

    Budgeting Revolution: Turn Pain into Progress (E)

     

    Paul Yount

    Industry Principal, Multifamily

    Yardi

    Sponsored by Chairman Level Industry Partner Yardi

     

    Do you approach budget season the same way you’ve been doing it for years? Do you experience the same pain points you’ve come to expect? It’s time to turn pain into progress with new budgeting and forecasting strategies made possible by advances in technology. Come to this session with your recent challenges top-of-mind and leave with ideas for a new approach.

     

    In this session, you'll learn how to:

    • Define common challenges, analyses, strategies, and lessons learned for approaching new ways to budget and forecast
    • Eliminate spreadsheet and data entry errors to improve accuracy and align teams to drive revenue
    • Identify ways to use big data and technology to dramatically shorten budget cycles 

    2 – 3 p.m.

    Mindset Shifts to Drive Growth (E)

     

    Reagan Pugh
    Speaker & Consultant

     

    Acquiring new knowledge and skills is a surefire way to develop as a professional. This growth and fulfillment in our lives and work is impacted most by the mindsets we adopt on a daily basis. The most effective leaders have put in the time to reflect on the health of their mindsets, and actively root out negative thoughts.

     

    In this session, you'll learn about three mindsets:

    • Accountability Mindset
    • Serenity Mindset
    • Opportunity Mindset

    2 – 3:15 p.m.

    Next Gen Advisory Board (G)

    2 – 3:15 p.m.

    Sustainability Advisory Board (G)

    3:30 – 4:30 p.m.

    Beginner's Pluck: Build Your Life of Purpose & Impact Now (F)

     

    Keynote Speaker, Liz Bohannon

     

    How often do we dismiss someone's success by calling it "Beginner's Luck?" What if the very fact that they were a beginner is just what gave them the advantage to succeed? What a beginner may lack in experience, track record, know-how, and connections, they make up in nerve, curiosity, spirit courage, and a willingness to acknowledge they don't have it all figured out, which ultimately leads to an iterative approach to achieving success. Learning Objectives: 1) Use the principles of a beginner's mind to achieve any goal 2) Shake yourself out of analysis paralysis 3) Get inspired to go beyond dreaming and start doing 4) Focus on creating your passion rather than waiting for it to find you.

    6 – 7 p.m.

    + The Gala – Cocktail Reception (N)

    7 – 10:30 p.m.

    + The Gala (N)

     

    Get ready for a great time at The Gala - a celebration of IREM® members and the accomplishments they’ve made within the profession.

     

    Hosted by IREM President Chip Watts, CPM®, CCIM and IREM President-Elect, Barry Blanton, CPM®, The Gala is black-tie optional with a cocktail reception, dinner, limited host bar, and awards and recognitions for some outstanding groups.

     

    Let’s celebrate together!

     

    One ticket to this event is included in your full registration fee (excluding all day pass registrants).

     

    Please indicate your attendance on your registration form. Space is limited.

     

    Fee for additional ticket: $175

     

    Yardi

    Sponsored by Chairman Level Industry Partner Yardi

    *Committee or Board members only, or by invitation
    +Must Register

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