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Managing Condominium and Homeowners Associations - CID201

* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100.

Regular Price: $770.00-$870.00*
Member Price: $615.00-$715.00*
Your Price: $770.00-$870.00*

Course meets program requirements: ARM

* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100. Online courses are excluded from early pricing.

To register, select the offering that is most convenient for you.
Register Today

This is your comprehensive, one-stop-shop solution to understanding and implementing the essentials of condominium and homeowners association management. From operations to finance to human resources, you’ll get every skill you could possibly need to optimize management of this unique property type, and enhance your reputation in your marketplace.

Register today and get the edge you need in an increasingly competitive industry:

Be a People Person. Relationship management is vital to success, and here you’ll get the pertinent information on working with boards, motivating volunteers and employees, and balancing common needs vs. individual rights.
Be an Operational Expert. Create a maintenance and risk management plan, get smart at emergency planning, and discover the keys to working with contractors.
It’s All About the Money. Master accounting, budgeting, financial reports, reserve studies, special assessments, loans and more.
The Inner Workings of Governance. Learn about governing documents, parliamentary procedure, meeting processes, and enforcement issues.

Take this course on its own or together with Ethics for the Real Estate Manager —ETH800 and the ARM Certification Exam —ARMEXM as part of the ARM Track, which fulfills many of the requirements for earning the prestigious ARM certification

CAM License Update: If you are seeking an IREM course to fulfill the education requirement for obtaining the Illinois CAM license, the course you must register for is Community Association Management - COM201. As of May 2014, the CID201 course does not fulfill the education requirement for the Illinois CAM license.

Classroom: The classroom course is 4 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online:

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Review the learning objectives of this course..

Managing Commercial Properties - CML201

Regular Price: $770.00
Member Price: $615.00
Your Price: $770.00

Course meets program requirements: ACoM

To register, select the offering that is most convenient for you.
Register Today

Kick start your career in commercial property management with this comprehensive online course. Managing Commercial Properties covers all the bases for commercial property management in an interactive, hands-on format. Students will apply knowledge concepts right away by engaging in the decision-making process for a variety of property types, including office buildings, shopping centers, and industrial properties.

Register today and take an evolutionary leap in your career:

Learn the role and responsibilities of the property manager for each commercial property type.
Understand what owners expect from their property manager and staff and how you can assist in meeting their goals.
Get the skills necessary to support the property manager in all areas of management – including budgeting and accounting, maintenance and inspections, and marketing and leasing.
Learn to lead and manage. Determine what tasks need to be done, and how to prioritize to complete them.

A standard or financial calculator or calculator app.

Online: This course is only available online and takes approximately 12 hours to complete, followed by the online course exam. You must register for the in-person Independent ACoM exam separately, if you are taking this course to earn the ACoM credential.

Accelerators: Live Webinars

Accelerators: On-Demand

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Click here to register for the Community Association Management Exam (COMEXM).

Community Association Management - COM201

Regular Price: $480.00
Member Price: $480.00
Your Price: $480.00

To register, select the offering that is most convenient for you.
Register Today

In Illinois, a license is required if you are an individual who administers for remuneration the financial, administrative, maintenance, or other duties for the community association. The State of IL Department of Financial and Professional Regulation recognizes IREM’s Community Association Management course (COM201) for the education requirement and the Community Association Management Exam (COMEXM) for the exam requirement.

NOTE: Per the Illinois Community Association Manager Act 225 ILCS 427/40 (7)(b), the education requirement does not apply to “persons holding a real estate managing broker or real estate broker license in good standing issued under the Real Estate License Act of 2000.” If you hold a real estate managing broker or real estate broker license in good standing, you only need to register and successfully complete the Community Association Management Exam (COMEXM).

For more information on the license requirements and an application, click here, or call the State of Illinois Department of Financial & Professional Regulation at 1-800-560-6420. For commonly asked questions, click here.

Gain an edge in the competitive industry of common interest developments (CIDs) - including residential and office condominiums, co-ops, and planned unit developments. This course focuses specifically on the unique and complex challenges of managing in the CID market, one of the fastest growing segments in real estate management today.

What you will learn:

Relationship Management. Evolution of common interest developments, common needs vs. individual rights, declarant/developer transition to management, owner and manager duties and responsibilities, working with boards, motivating volunteers and employees
Governance. Governing documents, the hierarchy of documents, amending documents, parliamentary procedure, meeting processes (agendas, minutes, etc.), enforcement issues
Legal and Risk Management. Proper disclosure, compliance issues and record retention, managing risk, insurance, IREM Code of Professional Ethics
Financials: Accounting, budgeting, financial reports, reserve studies, special assessments, loans and collecting assessments
Maintenance management. Maintenance systems, work orders, inspections, contractors’ negotiations, and oversight

Related Readings: Order online or use the publications order form in the Publication Catalog.

Order Now! Community Associations: A Guide to Successful Management
Stephen R. Barber, CPM and Vickie Gaskill, CPM, ARM, MPM

This is not only a must-have educational resource guide for managers of common interest developments, but it also provides solid advice and guidelines for individual members of association. Use this book to:

Learn about the evolution of common interest developments, the different association types, and how to work with boards and members.
Learn how to establish successful communications between all parties.
Address everyday challenges of community association management and to deal with them effectively.
Eliminate any question as to exactly what your management fee should be.
Utilize marketing and communications strategies to build your management business.

Establish or improve your accounting, staffing and maintenance practices.

Order #793
Price: $47.95 Member Price:; $59.95 Regular Price:

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Real Estate Management Ethics Online - ETH001

Regular Price: $230.00
Member Price: $185.00
Your Price: $230.00

Course meets program requirements: ARM, ACoM, AMO

To register, select the offering that is most convenient for you.
Register Today

Make the right decision the first time, and every time – because how you respond to ethical challenges has a long-term effect on your reputation and success in business. Through this online, media-based course, you’ll find a deeper understanding of how you can perform your role as an ethical real estate manager to the highest standards.

Register today and learn to tackle daily ethical dilemmas head on:

Welcome to the Real World. Get a full overview of the IREM Code of Professional Ethics, including the study of actual ethics cases and their implications.
Do the Right Thing. Tactics and strategies to resolve ethical dilemmas.
Avoiding Conflict. Identifying factors that contribute to conflicts of interest so you’ll know when to avoid them.

Note: This course does not earn CPM credit

The online course takes approximately 2-4 hours to complete.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Ethics for the Real Estate Manager - ETH800

Regular Price: $230.00
Member Price: $185.00
Your Price: $230.00

Course meets program requirements: ACoM, CPM, ARM, AMO

To register, select the offering that is most convenient for you.
41 Upcoming Courses

Becoming an accomplished business professional takes more than just hard work. In fact, how you respond to ethical challenges has a big impact on your long-term personal reputation and success in business. But being ethical is not just a matter of following the law – it’s meeting the standards and expectations that govern the real estate profession. Professional ethics can make the difference between a career as an all-star and a career as an also-ran. Ethics matter. And people pay attention.

Register today and learn to tackle daily ethical dilemmas head on:

Welcome to the Real World. Get a full overview of the IREM Code of Professional Ethics, including the study of actual ethics cases and their implications.
Do the Right Thing. Tactics and strategies to resolve ethical dilemmas.
Avoiding Conflict. Identifying factors that contribute to conflicts of interest so you’ll know when to avoid them.

Accelerators: Live Webinars

Classroom: The classroom course is 7 hours (8:00 a.m. to 3:00 p.m.). Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Accelerators: On-Demand

Fair Housing and Beyond - FHS201

Regular Price: $129.00
Member Price: $99.00
Your Price: $129.00

Pricing is for online offerings. Please contact sponsor for classroom pricing and to register.

To register, select the offering that is most convenient for you.
2 Upcoming Courses

“Fair Housing and Beyond” is offered jointly by the Institute of Real Estate Management (IREM) and the National Apartment Association Education Institute (NAAEI).

This exciting course:

Uses video-delivered scenarios to demonstrate how real-life situations require critical thinking and prudent decision making
Vividly shows the serious consequences of incorrect responses and provides coaching on how to avoid costly mistakes
Delivers relevant knowledge of fair housing essentials – practical explanations of how federal, state, and local protected classes and barred discriminatory acts impact property operations

What you will learn:

The federal protected classes and discrimination
Statutes that govern protections from discrimination against disability at the federal level
Fair housing as it relates to property operations

“Fair Housing and Beyond” is appropriate for IREM Members, NAA Members, and others in the housing management industry. Management company executives, property managers, site managers, leasing professionals, maintenance technicians, office administration staff, and vendors all must comply with fair housing law, and would benefit from attending this seminar.

Classroom: The classroom course is 1/2 day, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online: The online course takes approximately 2-4 hours to complete, followed by the online course exam.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Residential Budgeting and Accounting - FIN001

Regular Price: $109.00
Member Price: $89.00
Your Price: $109.00

To register, select the offering that is most convenient for you.
Register Today

There are many factors that contribute to the financial health of a property. This course explores the accounting and budgeting skills needed to meet the owner's goals and objectives and to provide a foundation for making day to day operating decisions. Through video-based scenarios, you’ll gain insights into how site staff impact the property’s net operating income. This course will help you to:

Define key accounting terms and classify accounting practices
Characterize the different types of budgets, forecast income and expenses, and analyze budget variances
Calculate the components of the cash flow statement
Define capital and describe its uses

Standard Calculator Required: Note that a standard calculator is required for this course.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Budgeting, Cash Flow, and Reporting for Investment Real Estate - FIN402

* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100.

Regular Price: $745.00-$845.00*
Member Price: $599.00-$699.00*
Your Price: $745.00-$845.00*

Course meets program requirements: CPM, ARM, ACoM

* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100. Online courses are excluded from early pricing.

To register, select the offering that is most convenient for you.
19 Upcoming Courses

It’s time to maximize the financial potential of your properties and finally take control of your property’s financial future. In this course, you’ll master all the necessary budgeting and accounting skills to help you meet your owner’s goals, improve NOI and make an impact on your property’s value.

You’ll explore real-life scenarios to better understand the full financial picture of a property, and walk away prepared to identify opportunities and confront challenges.

Register and get the core skills for successful fiscal planning:

The “Basics”. We’re talking about basic accounting types, common accounting practices, and the nuts and bolts of budgeting – including types of budgets, variance analysis and financial reports.
How to Count that Cash. Finally understand how to conduct a proper cash flow analysis. We’ll cover pro forma statements and cash flow trends.
Be Your Own CPA. Unlock the mysteries of accounting. Do you know the difference between fee management and in-house management? Can you use a chart of accounts to organize the financial data in a general ledger? You will.
Budget Like a Boss. You’ll compare various budget forecasting methods, and learn to use historical data or market benchmarks for forecasting and monitoring.

Take this course on its own or together with Managing Maintenance Operations and Property Risk — MNT402 with the Managing Maintenance & Budgeting Track.

A standard calculator or smartphone calculator is required.

Accelerators: Live Webinars

Please note: taking FIN402, ASM603, ASM604, and ASM605 in consecutive order is strongly recommended.

Classroom: The classroom course is 2 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online: The online course takes approximately 4-6 hours to complete, followed by the online course exam.

Accelerators: On-Demand

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Staffing a Residential Management Team - HRS001

Regular Price: $109.00
Member Price: $89.00
Your Price: $109.00

To register, select the offering that is most convenient for you.
Register Today

HRS001T

The first step to the success of any property is developing an effective management team. Using video scenarios, this interactive online course will demonstrate how to establish a motivational workplace, recruit and maintain talented staff members, and reduce employee turnover. This course will help you:

Apply different management styles to motivate employees
Create accurate job descriptions for more effective recruiting
Understand the legal issues that affect employee relations
Develop communication problem and solving skills

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Delegating to Empower Your Team - HRS301

Regular Price: $109.00
Member Price: $89.00
Your Price: $109.00

To register, select the offering that is most convenient for you.
Register Today

View slides from "Delegating to Empower your Team"

John has too much to do and not enough time to do it. Sound familiar? Learning to delegate effectively is a skill that managers often find difficult to master. In this course you will learn while doing – helping John, a property manager, practice the skills involved in delegating work to his team. This course will help you to:

Identify the barriers to delegation
Understand the key benefits of delegation
Assess the abilities of team members
Develop the steps of the delegation process
Evaluate team members’ effectiveness at handling delegated tasks

Once you’ve explored the “real world” examples in this course, you will be motivated to reassess your workload and begin empowering your team to greater productivity.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Developing Critical Thinking - HRS302

Regular Price: $109.00
Member Price: $89.00
Your Price: $109.00

To register, select the offering that is most convenient for you.
Register Today

IREM’s Job Analysis lists “Critical Thinking” as one of the top five competencies required for success. Real estate managers are constantly making decisions and solving problems. Applying critical thinking strategies can make problem solving easier, and you a more effective manager. This course will help you to:

Understand the importance of critical thinking
Identify the steps in the critical thinking process
Develop tactics for identifying problems and determining solutions
Assess your critical thinking abilities

Expected Duration
1 Hour

Online course materials are available for 6 months after the course registration.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.