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Expand your knowledge, gain new skills, or work toward an IREM credential with our classroom and online real estate management courses.
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Expand your knowledge, gain new skills, or work toward an IREM credential with our classroom and online real estate management courses.
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This track is designed for CPM Candidates who need to complete the management plan requirement and the CPM Certification Exam requirement
CPM Capstone Track (MPSAXM, CPMEXM) - CAPTRK
* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100.
Regular Price: $1960.00-$2060.00*
Member Price: $1565.00-$1665.00*
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Course meets program requirements: CPM
* Course qualifies for early pricing.
Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100. Online courses are excluded from early pricing.
To register, select the offering that is most convenient for you.
9 Upcoming Courses
Quickly and efficiently complete the final steps needed to earn your CPM designation by enrolling in the CPM Capstone Track. This track is designed for CPM Candidates who need to complete the management plan requirement and the CPM Certification Exam requirement. The first half of the week will be spent learning the essential components of a property management plan and then demonstrating proficiency in the elements that make up a management plan by completing the Management Plan Skills Assessment (MPSAXM), a classroom alternative to submitting an independent management plan. The track concludes with the CPM Certification Exam.
CPM Capstone Courses and Examinations:
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This interactive course is intended for leaders or managers who need to resolve issues by effectively communicating with their peers, bosses, or direct reports.
Active Listening - CCL301
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Your effectiveness as a leader depends on your ability to communicate and resolve issues with your peers, bosses, or direct reports. Active listening is an essential skill set that all leaders should take the time to develop. By learning and committing to the skills and behaviors of active listening, you will become a more effective listener and improve your ability to resolve problems and influence positive outcomes.
This interactive course is intended for leaders or managers who need to resolve issues by effectively communicating with their peers, bosses, or direct reports.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course provides guidance on recognizing signs of culture clash and modifying your communication or behavior accordingly.
Communicating Across Cultures - CCL302
Regular Price: $89.00
Member Price: $69.00
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The wrong word, the wrong gesture, the wrong impression—cross-cultural blunders can have serious business consequences such as lost customers, lost relationships, and lost opportunities. Managers can gain skill in communicating across cultures by reviewing their own cultural conditioning, examining their experiences with other cultures, watching for discomfort that can signal cultural differences, and modifying their approach to communication.
This interactive course provides guidance on recognizing signs of culture clash and modifying your communication or behavior accordingly. It also recommends some basic guidelines to help you minimize cultural issues and misunderstandings when communicating.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course will help you learn the steps for developing an effective vision.
Creating a Vision - CCL303
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If you want to be an effective leader—at any level—you should pay attention to vision. Leaders who communicate a strong vision are seen by their bosses and coworkers as more effective in several important areas than those who do not. The content of your vision affects employees' perception of your organization. Your articulation of the vision affects their perception of your leadership effectiveness. Taken together, vision content and vision articulation give your employees, colleagues, and other stakeholders a powerful image of how good your organization is and how skilled you are as a leader.
Leaders who convey a strong vision are seen as more effective in leading change than those who convey a weaker vision. These leaders are rated higher in the skills of sound judgment, strategic planning, and communication. Leaders with a strong vision also have employees who are more satisfied with their job security and their possible futures. Whatever your leadership role, developing a vision is a vital part of successful leadership and a powerful tool for achieving your goals.
This interactive course will help you learn the steps for developing an effective vision.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This course is intended for managers of multicultural groups or managers who interact with coworkers from other cultures.
Developing Cultural Adaptability - CCL304
Regular Price: $89.00
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Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course is intended for any manager with direct reports.
Developing Direct Reports with Feedback - CCL305
Regular Price: $89.00
Member Price: $69.00
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You might think that, when an employee leaves an organization, it's to go somewhere where they can make more money. More often than not, though, this is not the case. In fact, most people leave because they want a working environment that can offer them more attention, feedback, and opportunities to grow, learn, and develop as professionals. As a manager, if you want to retain talented team members, you have to know how to effectively challenge and develop them, and to provide feedback on how they're doing along the way. In this course, based on research conducted by the esteemed Center for Creative Leadership, you'll use tools and learn strategies for effectively developing your direct reports with feedback, whether they're located in the same building with you or part of a virtual team based in different locations around the world.
This interactive course is intended for any manager with direct reports. Additionally, this course would be valuable to new managers or individual contributors preparing to move into a management role. The scenarios within the course focus on members of virtual teams, showing that development techniques can be applied effectively a manager and his or her direct reports aren't co-located.
Expected Duration
1 Hour 15 Minutes
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course presents practical strategies for delivering feedback to help people deliver the results you need.
Feedback That Works - CCL306
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Managers and leaders need to be able to create and deliver a specific feedback message based on observed performance. Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change.
This interactive course presents practical strategies for delivering feedback to help people deliver the results you need.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course is intended for leaders or managers who need to achieve better results when attempting to gain the support of others.
Influence: Gaining Commitment, Getting Results - CCL307
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Influence is an essential component of leadership. Your position in an organization and the power it gives you aren't always enough to motivate people to do what you ask. You may negotiate with or persuade people to make short-term behavioral change, but to create sustained change, you will need to influence them.
This interactive course is intended for leaders or managers who need to achieve better results when attempting to gain the support of others. Whether dealing with direct reports, peers, bosses, or even clients and vendors, the tactics and techniques taught in this course are designed to help you develop your influence skills and improve the results you get.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course is designed for managers or team leaders who have people reporting directly to them.
Managing Conflict with Direct Reports - CCL308
Regular Price: $89.00
Member Price: $69.00
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Conflict in the workplace cannot be avoided. The differences among all the people and personalities within a company creates an environment tailor-made for disagreements and conflict. This is a difficult challenge for managers, and it's especially difficult when conflict occurs between managers and their direct reports. Such difficulties arise partly because of the power relationship between managers and direct reports. Extensive research conducted by CCL with both U.S. and European managers, shows that the inability to manage conflict and interpersonal relationships with direct reports is one of the major reasons for managerial career derailment. To be a successful leader, you must understand that managing conflict is one of your key priorities and develop a comprehensive strategy to address these conflicts.
This interactive course is designed for managers or team leaders who have people reporting directly to them. They may or may not have had prior conflict resolution training. After taking this course, learners will be able to use CCL's four-point conflict management process to plan and conduct a conflict resolution session with a direct report.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course is intended for learners who are individual contributors, managers, or informal leaders within their organizations, and will be valuable to any learner functioning in an organizational structure in which conflict could occur.
Managing Conflict with Peers - CCL309
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Peer conflicts that arise from incompatible goals or from different views on how a task should be accomplished can usually be resolved. But peer conflicts that involve personal values, office politics and power, and emotional reactions are much more difficult to deal with. These seemingly intractable conflicts require careful attention if managers want to build effective relationships that will bolster their ability to achieve organizational goals.
To resolve more difficult peer conflicts, you will need to examine three key areas that can cause clashes and influence the outcome of those clashes: emotional triggers, values, and organizational power. You will then be able to use your understanding of those three areas to address and resolve conflict with your peers.
This interactive course is intended for learners who are individual contributors, managers, or informal leaders within their organizations, and will be valuable to any learner functioning in an organizational structure in which conflict could occur.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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This interactive course is intended for learners who are individual contributors, managers, or informal leaders within their organizations, and will be valuable to any learner functioning in an organizational structure in which conflict could occur.
Managing Conflict with Your Boss - CCL310
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Successful managers seek out, build, and maintain effective relationships with others. Managers who derail or are otherwise sidelined during their careers often mishandle interpersonal relationships. One common problem related to relationships is unresolved conflict with a boss or showing unprofessional behavior related to a disagreement with upper management. Effectively managing conflict with your boss can energize you, helping you increase your effort, air your feelings, and stimulate critical thinking, creativity, and innovations. It leads to better decision making and exposes key issues that need to be addressed, helping you avoid future conflict. On the other hand, mishandling a conflict leads to negative consequences, such as decreased productivity, communication, and cooperation; increased negative feelings and stress; and a poisoned work environment.
This interactive course is intended for learners who are individual contributors, managers, or informal leaders within their organizations, and will be valuable to any learner functioning in an organizational structure in which conflict could occur.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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In this interactive course, you will identify and address sensitive issues in a team environment.
Raising Sensitive Issues in a Team Environment - CCL311
Regular Price: $89.00
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Have you ever wondered how to deal with a sensitive issue within your team? For example, how do you raise the issue that the women rarely get listened to? How do you bring up your observation that the team members from Marketing always dominate the meetings? Many things have the potential to become sensitive issues in team situations.
In this interactive course, you will identify and address sensitive issues in a team environment.
Expected Duration
1 Hour
Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.
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Regular Price: $1960.00-$2060.00*
Member Price: $1565.00-$1665.00*
Regular Price: $
Member Price: $
9 Upcoming Courses
Regular Price: $89.00
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Regular Price: $89.00
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Regular Price: $89.00
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Regular Price: $89.00
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Regular Price: $89.00
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Regular Price: $89.00
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Register Today
Regular Price: $89.00
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Regular Price: $89.00
Member Price: $69.00
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Register Today
Regular Price: $89.00
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Register Today
Regular Price: $89.00
Member Price: $69.00
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Register Today
Regular Price: $89.00
Member Price: $69.00
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