Starting a Property Management Company: Employee Handbook and Office Staff

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$ 99.00


11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour

Presenter: Tiffany J. Stowers, CPM®, CCIM

Managing people can be just as hard, if not harder than managing finances. During this webinar we will discuss what items should be prepared and ready to go before you hire your first employee, what steps to take to make sure you get the best performance from each member of the team, as well as why those people can make or break your level of success.

Learning Objectives:

  • Employee Handbook – Is it necessary? YES! Why?
  • People Management – Performance issues, turnover, recruiting, and hiring options
  • Stores from the frontlines that will make your head spin! Prepare for the worse and hope for the best!

Tiffany Jackson During her career, Tiffany has managed Class A/B high-rise office buildings, Medical Office Buildings, Retail Centers, Industrial Buildings, and Commercial Owner’s Associations. Over the years, she has managed properties from 5,000 square feet to over 300,000 square feet.  You may recognize her by her maiden name, Tiffany L. Jackson. Tiffany now resides in North Carolina and commutes regularly back to Colorado to meet with clients and check on her employees and properties there.

As a graduate of the University of Oklahoma, Tiffany holds a Bachelor of Arts in Administrative Leadership. She holds both an Employing Broker’s License and a Community Association Manager License from the State of Colorado as well as a Broker In Charge License in the State of North Carolina. She earned her CPM® designation from the Institute of Real Estate Management (IREM) in 2009.  Additionally, in early 2019, Tiffany set the lofty goal to take all four classes, and sit for (and pass) the exam, to achieve her CCIM® designation through the CCIM Institute; she achieved that goal and was pinned at the conference in San Diego in October 2019.  Before moving to North Carolina recently, Tiffany served five years on the Board for the “Greater Denver” Chapter of IREM, ultimately serving as the Chapter President in 2013. She also served as the Legislative Chair for her Chapter for 4 years, on the National Legislative & Public Policy Committee for IREM for 8 years, and as the Ethics Facilitator for IREM for the State of Colorado for 4 years.

Tiffany is the President & CEO of Compass Management, LLC, a commercial property management company, which she launched in Colorado, in April 2014. Her company’s current portfolio includes just under 1,400,000 square feet of office, medical office, industrial, retail, and commercial owners’ association markets, in Colorado and North Carolina.  In late 2019, Tiffany also signed a residential HOA client in the State of Florida. Tiffany intends to start developing commercial real estate in late 2019/early 2020 and will then self-manage those assets. 


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