01/20/2027
11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour
Presenter: Will Curtis, CPM®, CCIM
Every day-to-day decision a property manager makes, from vendor contracts to renewal conversations to repair timing, shows up in the owner’s returns. In this one-hour program, you’ll learn how operational choices flow through to net operating income (NOI), property value, and overall investment performance. You’ll walk away with practical ways to manage expenses, keep good tenants, and plan capital projects, plus a clearer way to talk about performance in the language owners and investors use.
Upon completion, participants will be able to:
- Explain how daily property management decisions influence net operating income (NOI), property value, and investment performance.
- Identify opportunities to improve asset performance through expense management, tenant retention, and capital planning.
- Communicate property performance and operational recommendations from an owner’s investment perspective.
Will Curtis, CCIM, CPM is the Broker/Owner of Crossed Sabers Commercial Real Estate in San Antonio, Texas. With more than $1.2 billion in commercial real estate transactions, Will specializes in commercial brokerage, property and asset management, and investor advisory services.
A U.S. Army veteran with two combat deployments to Iraq, Will earned a Bachelor of Business Administration in Real Estate Finance and Development from the University of Texas at San Antonio and an MBA from St. Mary's University.
Will holds the CCIM and CPM® designations and is a nationally recognized educator, serving as a CCIM Institute instructor, IREM instructor, adjunct professor, speaker, and coach. He currently serves as Texas REALTORS® Regional Vice President and previously served as the 2024 Chairman of the San Antonio Board of REALTORS®.
Will is the founder of Applied Real Estate Institute and host of the Vets in Real Estate podcast, where he helps veterans transition into successful careers in real estate.