07/24/2025
11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour
Presenter: Nick Mayo
Join us for a crucial webinar designed to guide property managers through the essential steps to take after a fire has occurred on a residential property. Whether you're an experienced property manager or new to the role, this webinar will equip you with the knowledge and tools needed to handle the aftermath of a fire effectively and compassionately.
This session will cover key topics such as:
- Immediate Safety Measures: Learn how to ensure the safety of residents and secure the property immediately after a fire
- Communication Protocols: Understand the importance of clear and timely communication with residents, emergency services, and insurance companies
- Insurance Claims: Discover best practices for documenting damage and navigating the insurance claims process effectively
- Restoration and Repairs: Explore strategies for coordinating with restoration professionals to repair and restore the property
- Supporting Residents: Understand how to provide support and resources to affected residents during the recovery process
Nick Mayo is a Senior Risk Consultant with HAI Group, headquartered in Cheshire, Connecticut. Nick joined HAI Group in February of 2014 and provides Risk Control services to policyholders in New Jersey, Connecticut, Vermont, and Rhode Island.
Nick graduated from the University of New Haven (UNH) with a Bachelor of Science degree in Fire Science Administration, minoring in Criminal Justice in 2008. He also received a Master of Public Administration degree from UNH, graduating in 2009. His designations within the insurance industry include his associate in risk management, associate in insurance, and he also is a certified fire protection specialist through The National Fire Protection Association.
When Nick is not in the office, he serves as Battalion Chief for the City of Middletown, CT, Fire Department. He has also served as a Rescue Specialist with the State Department of Emergency Management and Homeland Security, and has held various roles within fire service, both volunteer and career.