Ngozi Gonzalez, ARM®
Community Manager
Acento Real Estate Partners
Falls Church, Virginia
Ngozi Gonzalez, a dedicated Community Manager at Acento Real Estate Partners, shines brightly in the property management industry with six transformative years of experience. Starting as a Leasing Professional, Ngozi's unwavering dedication led her to manage over 1,400 units, showcasing her natural leadership skills and operational savvy.
Working with Acento, a renowned investment, management, and operating real estate firm with clients spanning the United States and Latin America, has shaped Ngozi into a versatile professional. Her aspirations lie in evolving into a leader who inspires upcoming generations to value inclusion and peace in the workplace. She is now on a journey towards acquiring a Certified Property Manager (CPM) certification to further broaden her real estate proficiency.
Ngozi's professional journey is adorned with impressive achievements, like boosting her team's customer satisfaction score by a striking 88.32% and slashing rent delinquency by 69.62% over two months. Her leadership shines in organizing engaging community events.
As a Maryland native, Ngozi is a zealous crab aficionado, fluent in Spanish and rooted in both West African and Latin American heritage. She stands as a vibrant testament to the power of diversity and the possibilities it brings to her personal life and the real estate industry.