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Course Cancellation Policy, Effective March 12, 2020

Classroom Courses

Online and On Demand Courses

Webinars

Classroom Courses

To cancel your classroom or virtual course registration, send written notification to IREM Headquarters at getinfo@irem.org. Requests must be received prior to the beginning of the course and will be honored based on the chart below. IREM assumes no liability for any expenses incurred other than the registration fee.

 

3+business days prior to start

1-2 business days prior to start

Option 1

Transfer to another classroom, virtual, or online course*

Transfer to another classroom, virtual, or online course*

Option 2

Full refund

Full refund less a $75 cancellation fee


* Valid up to 12 months from the date of cancellation

Individuals who are a no-show or cancel the day of a course will not be eligible for a refund or course transfer.

IREM may from time to time find it necessary to cancel a course. In those cases, you may choose to transfer to another course or receive a full refund. IREM assumes no liability for any expenses incurred other than the registration fee.

Online and On Demand Courses

All online and On Demand course registrations are non-refundable and non-transferable.

Webinars

To cancel your registration, notify IREM Headquarters by e-mail at getinfo@irem.org.

 

3+business days prior to start

1-2 business days prior to start

Option 1

Receive a voucher valid for up to 12 months from the date of cancellation that can be applied towards a future webinar.

Receive a voucher valid for up to 12 months from the date of cancellation that can be applied towards a future webinar.

Option 2

Full refund

 


Individuals who cancel less than one business day prior to the start of the webinar, or miss the webinar – your registration fee cannot be refunded nor can you transfer your registration to another webinar.

IREM may from time to time find it necessary to cancel a webinar. In such cases, your registration fee will be fully refunded. However, IREM assumes no liability for any expenses incurred other than the registration fee.

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