Course Description
Presenter: Dr. Debbie Phillips, CPM®
In today’s competitive talent landscape, skills alone are not enough. Employees are being called to contribute their best ideas, energy, and creativity. True engagement happens when people are inspired to give discretionary effort that fuels innovation, collaboration, and critical thinking to move organizations forward.
This course introduces the REACH framework (Resolve, Educate, Activate, Communicate, Help) as a powerful guide for boosting engagement to build stronger teams, and drive meaningful results.
Learning objectives:
- Resolve workplace challenges by applying radical candor to address conflicts productively.
- Educate themselves and others through continuous learning that refines roles and recognizes contributions.
- Activate initiative and accountability to spark innovative problem-solving.
- Communicate effectively to strengthen collaboration and trust.
- Help employees thrive by supporting professional development and connecting them with essential resources.
By embracing REACH, organizations can elevate productivity, strengthen culture, and ultimately achieve greater success.
Debbie Phillips is a real estate professional with over 30 years of experience covering diverse property types. Debbie believes in the philosophy, "You can dream, build and create the most beautiful place in the world, but it takes PEOPLE to make the dream a reality." Her passion is to develop top-tier talent that adds value to an organization through increased employee engagement.
As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership programs and talent management strategies. Debbie was named IREM’s Certified Property Manager® (CPM®) of the Year in 2015 and received the 2013 Outstanding Educator Award by the National Apartment Association’s Education Institute. Debbie was also recognized by IREM® (Institute of Real Estate Management) as one of the top 75 professional women changing the face of real estate in 2013. Most recently, Debbie received the Outstanding Educator award by the IREM Georgia Chapter.
Debbie holds a Bachelor of Science in Consumer Journalism, a master’s degree in senior housing from the University of Georgia, and a PhD in Leadership focusing on employee engagement from the Georgia Institute of Technology.
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