Fair Housing for Maintenance Staff

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Your price:

$ 99.00

Location details:

Course Description

Over 60% of fair housing violations reported to HUD come from some sort of maintenance issue. Maintenance staff have the most interaction with residents and thereby have the most potential for fair housing violations. It is imperative that your staff have the latest fair housing information in order to avoid a complaint.

Maintenance staff typically have many questions on proper procedures relative to fair housing. This course will answer the most common concerns and provide answers and tips on how to handle many situations. We will explore common scenarios and what the proper responses should be. The goal is to keep maintenance staff in compliance with HUD laws on fair housing.

Learning objectives:

  • Review the protected classes
  • Understand the costs related to a fair housing violation
  • Define fair housing
  • Learn about reasonable accommodations and modifications
  • Develop best practices for maintenance staff
  • Find out how often is training needed
  • Learn how to safely interact with residents at my property
  • Address assistant animals
  • Steer clear of steering
  • Define sexual harassment and avoid complaints

Review our course policies and procedures page for further information

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