Tenant Reviews: How to Grow on Your Online Reputation and Win

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11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour

Presenters: Joseph Jenkins - Director of Sales over Property Management 
                       Matthew Ure - Director of Enterprise Sales focusing on Professional Services

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Five stars is never enough. When you really start to dive into what your reviews mean to your tenants, you will see that there is a lot more to your online reviews than just stars.  Join us as, Joseph Jenkins and Matthew Ure of Podium, dive into a new study that shows us what people are looking for when they look up your properties online.  Joseph and Matt will show us how the pandemic has changed what your tenants expect.  Learn more about gathering and responding to reviews and keeping your online reputation robust.

Learning objectives:

  • Consumers are reading more reviews more consistently than ever before
  • Reviews heavily influence consumer decision-making
  • Consumers are looking for review quality, quantity, and responses along with high rating
  • Local businesses need to make leaving reviews convenient, frictionless, and necessary
  • Local businesses need to be proactive about improving their online reputations

Joseph Jenkins Joseph Jenkins is the Director of Sales over Property Management at Podium, a leading interaction management platform that helps modernize the way business is done locally. Over 35,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. Joseph has a wide range of work experience including sales and consumer marketing obtained at Frito Lay/Pepsico, Data Analysis at Union Pacific Railroad, and now sales leadership at Podium. He believes in hard work, creativity, process mastery, & grit, as significant keys to success.



Matt Ure Matthew Ure is a Professor of Marketing and a Director of Enterprise Sales focusing on Professional Services at Podium. Matt has a broad range of experience from customer communication consulting, Fortune 100 relationship ownership and business ownership. He is a fan of the “work hard - play hard” mantra and being good to others.

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