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Beyond the Numbers: Building Resilient Teams in Real Estate Management

Member price:

$59.00

Your price:

$ 99.00

07/22/2025

11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour

Presenter: Megan Orser

From championship locker rooms to comeback seasons, sports teams across all levels offer powerful examples of resilience, accountability, and unity. All are traits that are just as essential in real estate management.
This session draws on leadership lessons from the world of sports to help real estate professionals build high-performing, adaptable teams. Learn how to lead through adversity, strengthen trust, and create a culture that thrives in both good times and bad.

Learning Objectives:

  • How to build a feedback-driven culture with your team that encourages accountability
  • Strategies for developing team resilience during challenges like vacancies or economic downturns
  • Techniques to balance immediate operational decisions with long-term organizational goals

Smart Chick Megan, brought to you by Smart Apartment Solutions encompasses over twenty-one years of  industry experience and three decades of generational perspective in the profession of apartment management; she is also your 2020 NAA Excel Award recipient for NALP of the Year!

With a degree in Marketing and Communications from the University of Michigan, this Smart Chick also carries accreditations such as the HCCP, NALP and is currently pursuing her Michigan Brokers license.
Megan is the daughter of owner and Broker Smart Girl Dawn Ford, CPM, HCCP, AFT and together with her succession business partner and CFO Smart Guy Cal, they oversee operations for Smart Apartment Solutions, a service provider and Smart Moves LLC, their Property Management Company specializing in fee-managed Residential and Commercial properties.

While not in the office or on-site working in the trenches, you will find this practitioner serving on local, state and national committees (11 to be exact) and councils including IREM, NAA and NAAEI, along with three board positions with her local and State affiliates, DMAA, WAAA, PMAM and this couldn’t be done without the support of the team at Smart HQ, Smarties Makita, Cal, Antoinne and Kelly.

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