Course Description
Giving effective feedback is a skill many managers struggle to master, yet it is critical to creating a work environment based on trust and accountability. This session focuses on concrete steps employees can take to provide feedback that is constructive and effective.
Key Topics:
- Define praise vs. feedback
- Preparation before giving feedback
- Step-by-step guide to giving feedback
- Feedback bias
Objectives:
- Understand the importance of receiving and giving constructive feedback.
- Describe the steps for providing effective feedback to employees
- Commit to providing constructive feedback to direct reports at least monthly
Review our course policies and procedures page for further information