Course Description
Seasoned property professionals know that the renewal process starts before a resident moves in, and their experiences and involvement during their lease term will affect their decision to stay or go. Happily Ever After ignites inspiration by demonstrating how the renewal process builds value and directly impacts the bottom line. In this course, you’ll learn about renewal plans, tested and true promotional events, sample renewal letters, and spreadsheets to keep your renewal process on track for success.
Learning objectives:
- Find ways to impact better renewal metrics
- Gain insights to what the residents really want from their community, and how to provide it
- Discover new ideas you can apply right away
Review our course policies and procedures page for further information