GS Special Edition Newsletter


Spotlight on Chicago

Over 850 real estate management practitioners from around the world gathered in Chicago last week for IREM’s Global Summit, joining the best and the brightest in real estate to learn from industry icons and each other. The conference boasted 35 education sessions delivered by a host of industry visionaries, influencers, and thought leaders. It concluded with a celebration of excellence at the Inaugural and REME Awards dinner, honoring the inauguration of Ben McGrew, CPM, as the new 2018 IREM President and recognizing the industry’s finest, most innovative ideas, companies, and individuals. And there was still time for attendees to take advantage of the opportunity to engage and interact with professionals from around the world – at fun networking events, via social media, and in the hallway.

This newsletter contains only a few of the many highlights from the conference. Stay tuned for more articles, blogs, and press coverage in the upcoming weeks.

Visionaries and Thought Leaders

What do a rock star and a stunt pilot have in common - and what does it have to do with real estate management? One does tricks in the air and the other on stage, but they both have a lot to say about the power of purpose and gratitude to elevate performance.

Mark Schulman: The IREM Global Summit kicked off with a bang, as Mark Schulman, first call drummer for world-class rock and pop artists, inspired the group to achieve peak performance by moving beyond passion to purpose.

Through dynamic and engaging drum performances, he demonstrated the difference purpose can make, and shared that “passion is the driver and what motivates us. But it doesn’t always keep us there. It needs to go beyond passion and be purposeful to achieve peak performance. There are no small moments. Every detail matters.”

Sharing insights gleaned from his work with star-studded performers, Schulman believes that attitude is everything when it comes to elevating performance. He presented an ABC formula for realizing results, “Attitude is what generates Behavior and behavior is what changes the Consequences of your life.”

In an industry that is constantly changing, the ability to control our attitudes is critical to success. Schulman explained that “Attitude is one’s viewpoint. The ability to assume different viewpoints gives power and strength and solutions.” Attitude can take the form of a smile, a choice to think of situations differently, or a mindset of gratitude.

Ultimately, peak performance is about being bold and brave with the right attitude as we pursue our purpose.

Learn more about Mark Schulman at

If the energy in the room wasn’t already at peak levels after Schulman’s performance, IREM President Michael T. Lanning, CPM, used a stirring video to offer attendees an exclusive sneak preview of a new IREM logo, to be launched in early 2018 as part of a major rebranding campaign. Keep an eye out for much more about this soon, as IREM positions itself to even better engage asset and property managers, and provide support and resources for everyone from college students to long-time industry veterans.

John Foley: The Summit concluded with powerful insights on achieving consistent performance in a high-stakes, constantly changing environment from John Foley, former lead solo pilot of the U.S. Navy Blue Angels.

Foley touched on the precision, focus, and trust required to perform with the Blue Angels, flying at speeds of more than 500 miles per hour and in formations as close as 18 inches apart, as well as the need to improve his performance to fly with the team.

When describing the process for closing the gap between where you are and where you want to be, he shared that, “it starts with the belief and the vision that it’s possible. If you can raise your belief, your performance will follow.” This involves a mindset of constant preparation and focus to fly it in your mind before flying it in the sky. Another key is to focus the team by establishing a center point, or what’s most important.

One of the most critical components to increasing performance and trust within the team is to focus on “the debrief room” all the time, and not just when things go wrong. This involves being wide open to criticism, owning mistakes, and committing to making it right.

Tools such as smiling and practicing gratitude are also key to elevating performance, and form the foundation of Foley’s “glad to be here” mindset and performance framework. He stated that, “when you connect to the heart and not just the head, it’s amazing what can happen.”

Learn more about John Foley at

Top real estate executives took the stage at IREM’s Global Summit to provide their insights on navigating in an era of unprecedented change. The industry is changing beneath our feet – with new methods of working, constantly changing technologies and the upheaval in the traditional passage of leadership from one generation to another. No one is immune, not our companies, our tenants/residents, or our clients. This is called progress, and those who don’t keep up will simply be left behind.

Talking Talent Management
From a talent management point of view, companies have to change the way they approach the hiring and retaining of top talent. “Companies have to develop a strong value proposition to attract good talent,” according to Cindy Clare, CPM, President, Property Management at Kettler Management, AMO, and NAA Chairman of the Board. Cindy stressed that potential employees are looking for companies that “offer employees an opportunity to provide meaningful service, have defined career paths, and have a reputation for valuing their people.” Mike Lanning, CPM, SVP and Market Leader for Cushman & Wakefield, AMO, in Kansas City, MO, and President of IREM, added that in choosing where to work “it is a seller’s market right now, and prospects have a lot of resources to conduct research on a company’s reputation.” Robin Webb, CCIM, CPM, Managing Director/Principal of NAI Realvest, and President of CCIM Institute, stressed that hiring and developing employees was critical for future success because “what you put into employees will determine how they will help grow your company.”

Succession Planning
Rapid change is not only impacting how you attract and retain talent, it is changing the type of talent you need to look for. Robert Brierley, Managing Director and EVP of the Real Estate Management Services group at Colliers International, AMO, and Chair of BOMA International, explained that succession planning is more difficult because “roles are going to change. You don’t even know what talent will be needed in the future.” Lanning added that “succession planning needs to cover more than just top executives, it needs to cover positions throughout the ranks. We need to look at other industries and see where the talent is that will help fill those future needs.”

Generational Differences
The panelists also shared some interesting takes on how Millennials are impacting the workforce. Cindy Clare suggested that Millennials get a bad rap sometimes in that it “isn’t that they don’t work hard, they often just work differently.” They have a good understanding of work-life balance, are comfortable with technology, don’t like sitting at a desk, and want to feel like they are delivering value. Mike Lanning added that it might be a mistake to stereotype Millennials, instead we should consider the needs of a diverse workforce. He cited a CareerBuilder survey that showed a majority of both Millennials and non-Millennials preferred face-to-face communication over electronic forms. He noted that he “knows a lot of Baby-Boomers who fit the definition of a Millennial, and a lot of Millennial’s that fit the definition of a Baby-Boomer.”

Technology's Impact on the Physical Space
The panelists agreed that the rapid change taking place is not only impacting how we manage talent, but how we deal with customers – both tenants/residents and owners. Technology and cultural changes are raising customer expectations. Consumers are generally more tech-savvy, move quicker, and expect instant response. The changes have given rise to the “shared economy.” Brierley noted that property managers and owners “have to be more flexible” in their approach, or more companies will go to shared economy companies like WeWork. Lanning noted that the “science of office building is changing,” going from closed spaces, to open spaces, to non-designated space where employees may sit in a different location every day. Webb noted that even major retail brands are starting to get into the act by opening pop-up stores – which he predicts will be more prevalent. And Clare reminded the group that it is not just office and retail that’s being impacted, with many multifamily properties adding new types of common areas and delivery services for online retail purchases.

A lot of the changes are tied to technological advances, of course. Clare noted that you can’t get away from technology anymore – but you need to find a balance. The industry has become data driven, but sometimes you get lost in the data. Lanning agreed that keeping up with technology is like playing “whack-a-mole”, new technologies keep popping up all the time. He shared that the industry often lags behind other industries in adapting to new technologies. Brierley and Clare both suggested that one of the biggest tech issues facing companies is how to integrate new technology with legacy systems.

One of the things that all the panelists could agree with is the need to leverage participation in the industry associations represented on the panel to help keep up to date on the technology revolution. It’s not only the information and resources that IREM, BOMA, NAA, and CCIM provide on technology – it is the ability to network with peers to take advantage of the shared knowledge and experiences in helping to navigate in an era of unprecedented change.

Watch a video and learn more insights from this engaging industry leaders panel discussion.

New and disrupting technology, its use in business and the real estate industry and its effects on society was highlighted in sessions during IREM’s Global Summit.

Pepe Gutierrez, CPM, in a session titled “Disrupted Technologies in Property Management: Think Big but Act Small,” explained how technology advancements have allowed his company to remain nimble and responsive and compete with larger companies in the market.

Gutierrez presented a series of technologies that he and his employees have implemented. Many of these technologies are related to the Internet of Things (IoT). IoT uses interconnected, WiFi-enabled sensors embedded in everyday devices.

Personalized Technology
Gutierrez discussed iBeacons, which employ beacons and stickers with embedded processors. This technology enables personalized content on screens and other computing devices so that when, for instance, people are walking through an airport, they see advertisements and other content tailored to their interests, previous purchases, and line of work.

Gutierrez also demonstrated a mobile gate access control technology. Through his cell phone, which he projected onto the screen in the conference room, Gutierrez opened and closed a gate at a residential property his company manages in Spain.

Another session titled “A Leap in Logic: The Rise of Artificial Intelligence in Real Estate and Society” featured speakers from companies employing artificial intelligence (AI) in their products and services.

AI in Energy Management
Peter Hill, Regional Vice President with Yardi Systems, explained how Yardi is using AI in their energy management platform, LOBOS. Rather than rely on manual adjustments of HVAC systems at irregular intervals, LOBOS constantly makes automated corrections to a building’s operations—saving energy and labor. Hill described how Yardi will employ AI in other platforms. For instance, AI will help predict whether a prospect at a multifamily community is likely to sign a lease.

Autonomous Vehicles
Roman Kuropas, founder, CEO, and Chief Sustainability Officer of Innova EV and Innova EV Car Share, discussed his vision of making a fleet of 100-percent electric, 4G LTE-connected vehicles an accessible and affordable transportation solution similar to Uber and Lyft. Kuropas’s company is working on autonomous vehicle technology, and he discussed how autonomous vehicles have the potential to change cities and society.

Streamlining Repetitive Tasks
Neil Bahadur from Catalytic, Inc. discussed how AI can improve processes and transactions. Catalytic’s Pushbot automates complex workflows, files and systems, and decision making and other cognitive tasks. Pushbot has applications in employee onboarding, support ticket routing, contract execution, and other repetitive business tasks. Using historical business information and keyword scanning, Pushbot simplifies and streamlines workflow, creating efficiencies and improving workplace productivity.

Continuing Research
Aleksander Volkoski, Data Scientist with the National Association of REALTORS® (NAR) and Adjunct Professor in the College of Computer and Digital Media at DePaul University, discussed NAR’s research into how AI will impact the real estate industry. The Center for REALTOR® Technology’s CRT Labs tracks emerging technologies that will affect real estate, educates its members, advocates for the proper use of technology, and innovates when there is a gap between what is needed and what is available.

In today’s real estate employment market, there are many dynamic job opportunities, but companies are having a hard time finding the talent to fill those positions. When looking at the workforce today, the median age in the property and real estate management industry is 50.8 years old. Due to this fact, we can predict that in the coming years there will be a large amount of jobs opening up, as Baby Boomers continue to retire.

At IREM’s 2018 Global Summit, multiple sessions focused on the topic of talent management in today’s job market. In one session, a panel of three industry experts spoke about their experiences in talent management in the real estate and property management industry. Many companies are now focusing their talent search on college students and young professionals. Development and rotational leadership programs engage professionals who are entering the job market for the first time or transitioning into a career in real estate management.

In another session, Dr. David Funk, professor of real estate at Roosevelt University, spoke to the importance of researching the pipelines for which individuals end up in the real estate and property management industry. Identifying how we can attract more Millennials as well as more diversity into this field of work will continue to be a priority as years go on. Exposure to jobs in property management and providing a snapshot of what those jobs look like day to day will help draw in young talent.

Talent recruitment is extremely important, but even more important is talent retention. Does the job offer opportunities for growth? Are there opportunities for mentorship and cross training? These are highlights that individuals are now looking for when young professionals and students are choosing a job and career path. IREM continues to engage with young professionals and students, as seen by the close to 30 students in attendance at this year’s Global Summit in Chicago.

It is not uncommon for property managers to reach a point in their careers where they consider pursuing an asset management position as a means of continuing their professional advancement – but how should they proceed? Are you ready to make the move? What factors are likely to influence your success? Dr. Dustin Read, PhD/JD, Virginia Tech University, addressed these questions at the IREM Global Summit. Dr. Read is conducting a research project for IREM to explore the points of connectivity between the property management and the asset management professions. The research included interviews with asset managers and other knowledgeable real estate professionals representing many of the largest and most sophisticated real estate investment management firms and service providers across the United States.

One of the difficulties in determining if someone is ready to take on an asset manager role is there is no universal job description for the position. While it is relatively easy to identify the functions involved with asset management, these functions can be delegated to a number of different parties in a number of different ways depending upon the structure, culture, and strategic objectives of a given real estate firm. In some firms, asset managers focus primarily on financial analysis (rarely moving from their computer screen). Other firms focus on hiring asset managers who get more deeply involved with operational efficiency or the acquisition/disposition functions. Some firms hire asset managers who are involved with all aspects of asset management, including the ability to lead multi-function teams.

Property managers interested in making the move to asset manager should consider:
  1. Developing solid knowledge in finance and financial analysis. This is the base requirement for any asset manager. Without it, it is difficult to understand how to add value to a property.
  2. Choosing the right employer. Property managers need to match their skill sets with those identified for asset managers within a specific company. Are you better suited for a company that wants asset managers focusing on operational efficiency, being involved in property transactions, or in leading multi-functional teams?
  3. Being good at making decisions. Decisiveness and communication skills were cited as necessary competencies, regardless of the type of asset manager a firm looks for.
  4. Finding a “star” to attach to. Building a good relationship with one or more of a firm’s asset managers can help you prepare for a possible transition.
  5. Developing strategic thinking. An asset manager needs to understand a property’s competitive position and how to advance that position. Tactical thinking might help in improving NOI, but strategic thinking is required to truly add value to a property.
  6. Being introspective. Is asset management really a position that you would enjoy? And, you will need to decide:
    • Are you willing to give up some authority and autonomy? You may have to take a step backward to take a step forward. Until you prove yourself, you will likely move from a senior property manager position to a lower level asset manager.
    • Are you willing to take a pay cut (at least for a while)? While senior asset managers tend to make more money than senior property managers, the initial move from a senior property manager position to a lower level asset manager will probably result in a pay cut.

The good news is the asset management role is becoming more professional and valued, with more opportunities for asset managers than ever before. To learn more, check out IREM’s publication “Real Estate Asset Management: A Process and a Profession.”

With 90 percent of the data in the world today having been created in the last two years alone, technology will continue to innovate and transform all of the current business models in which we operate.

Steve Weikal, luminary in real estate and head of Industry Relations at the MIT Center of Real Estate, spoke at the IREM Global Summit on the pivotal ways in which new technologies are “fracking” the real estate industry in both of his sessions: “Innovation & Technology: New Pieces of the Real Estate Puzzle” and “Real Estate Fracking: Impact of the Sharing Economy on Commercial Real Estate.”

Fracking, or “using technology to break a real estate asset apart and put it back together into something more productive, thus unlocking asset value,” is a term coined by Professor Dennis Frenchman, also from MIT, and perfectly describes how our growing on-demand and sharing economies will drive a tech-savvy workforce to disrupt the way the industry has been operating.

Weikal touched on the following key topics in his presentation:

Current Technology and its Impact on the Industry: Current technology is nascent yet ubiquitous, and is growing exponentially. In fact, global smartphone traffic will increase by a factor of eight by 2020 as software, hardware and processing power become more accessible and less expensive. As our digital-native and tech-savvy generation enters the workforce, they will expect things to be on-demand.

Real Estate Tech and the Reduced Need for Space: Real Estate Tech, also called RE Tech, CRE Tech and PropTech, will make leaps and bounds in understanding how people move and work within a space. Did you know that close to 50 percent of land is used for cars and parking alone? Just imagine what will happen when half of that becomes available again. We will see the workplace itself evolve, with old office parks being reconfigured to mixed-use developments and square footage being used with more economy and suited to specific purposes.

Co-working Growth and Reduction in Administrative Tasks: Companies with more than a thousand employees now make up 20 percent of WeWork membership; larger companies are actively using swing solutions to flexible work spaces, which is pushing down square footage needs. Real estate will see a decrease in transactional friction as some of the administrative tasks are automated via Blockchain and digital contracts, putting the thrust on real estate as a service industry. Security issues will be reduced, and time used to do repetitive tasks will virtually be eliminated.

Machine Learning and AI: The industry will be supported with machine learning – a type of artificial intelligence (AI) based on learning data patterns as opposed to task-specific algorithms. Using predictive analytics, contracts, brokerages, trusts, location decision making and pricing forecasts will be better, faster, cheaper and more transparent. Small, time-wasting tasks and paperwork will be shouldered by AI.

Autonomous Vehicles and Virtual Reality Products: Small and nimble City Cars, Amazon drones, warehouse blimps, Truck platoons and autonomous shipping are just a handful of innovations hitting the marketplace. Virtual tours of buildings, enabling real-time control of operations, robotic construction, 3D printing of car and truck parts and even body parts, are just some of the technologies on the cusp of being perfected. These technologies will drastically eliminate much of our space consumption in real estate.

The Jetsonian world we’ve been made to believe is far in the future is actually here now, and Weikal urges real estate professionals to stay nimble and be open to evolving in order to stay profitable.

Recognitions and Events

J Benjamin McGrew, CPM, CCIM, of Sacramento, CA, was installed as IREM’s 82nd president. McGrew is President and Majority Shareholder of FiduciaryWest, based in Reno, NV.

During his inaugural remarks, McGrew spoke of the importance of the IREM network and the relationships he has been fortunate to make through being involved in IREM. He noted that he is always amazed at the camaraderie and engagement he experiences, no matter what IREM Chapter he is visiting. McGrew also stated the he and his officer team are looking ahead, at the new history of IREM, with a clear focus on the shared mission and strategic vision. They want to make it clear to the industry and beyond that IREM is the greatest champion of the real estate management profession.

Supporting McGrew in other officer roles in 2018 will be Donald B. Wilkerson, CPM, President/CEO of Gaston and Wilkerson Management Group, AMO, of Reno, NV, who will serve as President-elect, and Cheryl Ann Gray, CPM, Executive Vice President at QuadReal Property Group of Toronto, Canada, who will serve as Secretary/Treasurer.

Other key leaders in 2018 will be these Senior Vice Presidents:
  • Greg Cichy, CPM, of Colliers International, AMO, in Vienna, VA
  • George Griffin, III, CPM, of Houston Housing Authority, AMO, in Houston, TX
  • Anne-Marie Niklaus, CPM, ARM, of Balfour Beatty Communities, LLC, AMO, in Malvern, PA
  • Renee M. Savage, CPM, CCIM, of Capital Growth Properties, Inc., AMO, in La Jolla, CA
  • Chip Watts, CPM, CCIM, of Watts Realty Co., Inc., AMO, in Birmingham, AL
  • Lori Tillis, CPM, HCCP, of Ohio Capital Corporation for Housing in Columbus, OH

The 2017 REME Awards for Real Estate Management Excellence honored some of the brightest lights in the industry October 13 in Chicago at the IREM Global Summit. The awards ceremony showcased the best of the real estate management industry and the common commitment to professionalism, innovation, and advancing the real estate management industry.

The individuals and companies receiving REME Awards have established exceptional practices and initiatives that not only stand out in a field of their peers but also improve the quality of their work environment, their client experiences, and their communities at large. Also recognized at the awards ceremony were recipients of IREM Foundation awards and IREM student awards.

“The individuals and companies recognized have truly demonstrated excellence in what they do, and they should be celebrated. More importantly, they should be an inspiration to all of us within our industry,” said Mike Lanning, CPM, 2017 IREM President who presented awards to each of the recipients, together with Michele Forman of ABM, founding sponsor of the REME Awards.


Corporate Innovation – Outstanding and innovative programs related to technology or marketing that are transformational for the company or a specific team or program.
Winning Initiative: SL Green Realty Corp., New York, NY
Implemented EnergyDesk, a real-time energy management platform that regularly manages building systems and provides valuable performance diagnostics across 20.5 million square feet of its portfolio.

Corporate & Social Responsibility – Exemplary corporate responsibility and contributions to the community that enhance the reputation of real estate management.
Winning Initiative: Conifer Realty, AMO, Rochester, NY
Developed an ongoing maintenance mentoring initiative at the House of Mercy, a homeless shelter in Rochester, along with raising nearly $6 million in funding.

Employee & Leadership Development – Exemplary practices that are transformational for the company, a team or program, related to leadership development, employee engagement, wellness or corporate culture.
Winning Initiative: JLL, Washington, DC
Launched their Emerging Leaders Program to cultivate the leadership ability of high value talent who demonstrated a desire to grow, along with a strong potential for future career success.

Sustainability Programs within the Workplace Environment – Innovative sustainability programs that drive operational excellence within the workplace or across a portfolio.
Winning Initiative: National Community Renaissance., Rancho Cucamonga, CA
Their “Doing Our Part” initiative combines resident education with physical improvements and upgrades such as turf removal and high water-efficiency fixtures to promote water conservation across their portfolio.

AMO of the Year – Outstanding performance by an AMO Firm
Freeman Webb, Co., Realtors, AMO, Nashville, TN
Executive CPM: Patricia Ruccio, CPM

ARM of the Year – Outstanding performance by an
IREM Member who holds the ARM certification.
Paul Petrulis, ARM
Lieberman Management Services, Inc., AMO, Chicago, IL

CPM of the Year – Outstanding performance by an IREM
Member who holds the CPM designation.
Patricia Hutchison, CPM
Mission Rock Residential, LLC, AMO, Denver, CO

Learn more about all the REME winners on IREM’s website!


J. Wallace Paletou Award – Recognizes significant contributions to the real estate management industry or the betterment of society as a whole through the role of a real estate manager.
Guoquiang Pan, CPM
Shanghai Golte Asset Management Co, Ltd., Shanghai, China
Michael B. Simmons, CPM
Community Realty Management, Inc., AMO, Pleasantville, NJ

Lloyd D. Hanford Sr. Distinguished Instructor Award – Honors exceptional commitment to the advancement of professional real estate management education by an IREM instructor.
Larry R. Johnson, CPM
LJ Enterprises, Inc., South Dennis, MA
Eric B. Storey, CPM
Zions Bank, Eden, UT

Louise L. and Y.T. Lum Award – Honors an individual who is actively engaged in real estate management and has made distinguished contributions to the profession.
Dean Weidner
Weidner Apartment Homes, Kirkland WA


Student of the Year – Outstanding college or university student with a demonstrated record of academic achievement and interest in pursuing a career in real estate management.
Janeive Palesano
University of Alaska-Anchorage, Anchorage, AK

Student Essay Contest – Recognizes excellence in the study and practice of real estate management.
Colin Wattonville
University of Nebraska-Omaha, Omaha, NE

There is nothing better than having fun while giving back to the industry -- just ask those who attended the IREM Foundation events.

Party with a Purpose – Speakeasy Style

The IREM Foundation partied with a purpose – Speakeasy Style! More than 300 tickets were sold producing nearly $19,000 in gross income. If you weren’t there you missed a roaring good time! The party took attendees back in time with cocktails, music, casino gaming, and dancing -- for a rip-roaring speakeasy.

Strike up Some Fun!

The IREM Foundation organized its first bowling fundraiser at Lucky Strike in memory of Jay Windsor, CPM. The bowling fundraiser mixed fun, and raising funds in one action-packed afternoon. Friends of Jay and supporters of the Foundation came together for some friendly competition generating over $5,000 in ticket sales. Special thanks to our sponsors for their generosity in support of this event.

Attendees at the IREM Global Summit joined forces with Operation Gratitude to send care packages and letters of support and appreciation to U.S. Service Members deployed overseas and their families waiting at home.

“More than 50 Global Summit attendees assembled over 500 Care Kits, which included necessary hygiene products, food and entertainment. They also took time to write personal letters expressing their appreciation for all who serve our nation,” said Anne-Marie Niklaus, CPM®, who oversaw the planning of the IREM Global Summit. “Attendees were very heartfelt in their efforts and it was truly an honor to make a difference in lives of our military.”

Since its inception in March 2003, Operation Gratitude volunteers have assembled and shipped more than 1,600,000 care packages to soldiers, sailors, airmen, and marines deployed overseas. Each package is personally addressed, by name, to individual service members, and contains up to 50 assorted items plus several letters of appreciation written by American children and adults. Their mission is to lift the spirits and meet the evolving needs of the military and first responder communities, and provide volunteer opportunities for civilians anywhere in America to express their appreciation to all who serve our nation.

If you are interested in learning more about hosting a Care Kit assembly event or sending a “thank you’ letter, please visit the Operation Gratitude website.

The IREM Summit was indeed global this year, with several notable events and attendees from all around the world. IREM welcomed members from Brazil, Canada, China, Japan, Korea, Russia, South Africa, and Spain, to show off our home city of Chicago in style. International attendees were invited to participate in a property tour of two of Chicago’s most exciting and innovative office structures. Built in 1907, 125 S Clark is anything but old-fashioned. This newly renovated, lofted office space is chock full of modern amenities from an artisanal marketplace to a fitness center. The tour then moved on to 111 S. Wacker, a 51 story, award winning structure, sure to stun with floor to ceiling glass windows and state of the art infrastructure.

During the international forum and lunch, chaired by George Shiomi, CPM of Tokyo and Mary Aubrey, CPM of Toronto, several international speakers showcased their exciting programs or gave insight on international real estate markets. Mr. Nikolay Kazansky provided an analysis of the property management industry in his home country of Russia and Mr. Pedro Wahmann, CPM described how the political situation in his native Brazil has impacted real estate developments. Dr. Sam Azasu and Mr. Saul Gumede, CPM presented on one of IREM’s most anticipated new partnerships- an agreement with Wits University in Johannesburg. The very first CPM produced by this program, Ms. Nandi Malindi, CPM, was also in attendance, and was sworn in during the forum.

IREM history was made during the governing council as the Japan Chapter No. 110 was split into three new chapters: East Japan Chapter No. 110, Kyushu Chapter No. 122, and West Japan Chapter No. 121, creating a new region known as IREM Japan. The evolution of IREM’s involvement in Japan has been one of the association’s most exciting achievements and these new developments are sure to lead to even bigger and better advances in the international property management community.

The IREM Global Summit brought together some of the most far-flung members of the organization, creating life-long relationships and strengthening the IREM international community more than ever before. 2018 promises to bring even more excitement and IREM international looks forward to continuing its growth.

If you’d like to learn more about international chapter and partner growth over the past year, please visit to view a video of our accomplishments.

IREM extends a special thanks to the Global Summit exhibitors and sponsors, and Industry and Corporate Partners who helped make this year’s event such a well-rounded and rewarding experience.

“Our partners, exhibitors and sponsors help make our conference what it is,” said IREM President Michael T. Lanning, CPM, “This year, in particular, they provided a festive and informative atmosphere for our attendees, including a truly impressive exhibit space.”
Able Services
ABM – IREM Industry Partner and REME Awards Founding Sponsor
APIA Asset Protection
Appfolio – IREM Industry Partner
Auto-Out – IREM Industry Partner
Building Engines
CCIM Institute
Commercial Property Executive and Multi-Housing News – Media Partner
Cushman & Wakefield – Corporate Partner
DKI Commercial Solutions
Datawatch Systems
Feel Good, Inc.
Filter Easy
Forensic Analytical Consulting Services
Honest Buildings
Judgement Marketplace
National Association of REALTORS®
Peach State Roofing
QuadReal Property Group
Restoration Affiliates
Upbeat Site Furnishings – IREM Industry Partner
WLS Lighting Systems
XFINITY Communities
Yardi – IREM Industry Partner


The best things in life are even better the second time around. The Empire Strikes Back. Led Zeppelin II. Pride and Prejudice. The second Darrin on Bewitched.

And the IREM Global Summit is no different. Mark your calendars now for the 2018 Summit at the Diplomat Beach Resort & Spa in Hollywood/Ft. Lauderdale, FL, September 26-29. There will be even more of everything that made this year’s Summit so enriching: captivating, energizing speakers, powerful education, and days filled with networking opportunities and fun.

Chairman Level Partners
President Level
Executive Level Partners
Corporate Level Partner
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