The Impact of Technology on Resident Satisfaction & What It Means for Your Business

Member price:


Your price:

$ 99.00

11 am PT / 12 pm MT / 1 pm CT / 2 pm ET
*approximate length: 45 minutes to 1 hour

Presenter: Sean Forster, Sr. Product Marketing Manager, AppFolio Inc.

AppFolio Inc.




Resident preferences are shifting when it comes to how they want to interact with their property management companies. It’s important to understand this shift, because after the price of rent, satisfaction with property management is a primary deciding factor in leasing and renewal for many renters. Appfolio, Inc. recently surveyed a variety of renters across the country to learn what technologies they value, and how having access to them can improve their satisfaction. Join this informative webinar to discover how to attract and retain more residents by providing the technology and experiences they want.

Learning Objectives:

  • Explore data from the latest resident preferences report
  • Reveal the technologies your residents’ value most
  • Explain how customer satisfaction is linked to technology
  • Show you how these findings can be applied to improve your resident experience

Sean Forster Sean Forster is a Senior Product Marketing Manager at AppFolio. In this role, he focuses on understanding the market trends impacting property managers and how businesses can leverage these insights to succeed in their unique markets. When he’s not researching the industry, Sean enjoys traveling and spending time with his family.