SUMMARY
Over 15 years of professional property management experience dedicated to providing a consistent and superior level of customer service to diverse residential communities. Dynamic energetic, and highly experienced in property management with solid history of success including oversight of multimillion-dollar properties, Steadfast leader, mentor and coordinator with track record of steering improvement projects, building and guiding top-performing teams, and optimizing internal operations. Extremely detail-oriented, well organized individual who enjoys leading a team and enhancing individual staff.
SKILLS
Customer Relationship Management, Marketing, Microsoft Office, Rent Manager, Yardi, Customer Service Skills, Project Management, Lease Up Management, SRO implementation, Office Management, Leadership Development, Invoicing, Budget Management and Fluent in English and Spanish.
WORK EXPERIENCE
SENIOR REGIONAL SUPERVISOR
Pan American Properties 2013-Current
- Contribute to development and implementation of company policies and procedures.
- Provide supervision and guidance to multiple employees including Jr. Property Supervisors, Site Managers and Maintenance Staff.
- Monitor financial operations to ensure strict budget compliance.
- Determine staffing levels and making hiring decisions within portfolio.
- Maximize the operating efficiency and financial performance of the portfolio by developing strategic plans for enhanced performance.