Our biggest sale of the year is going on now! 30% off all accelerator and essentials courses and books (on top of 20% member discount). Exclusions apply
IREM.org
0
Course

Staffing a Residential Management Team: Communication and Conflict Resolution

Member price:

$59.00

Your price:

$ 99.00

Location details:

Course Description

Managers need to communicate with many people, and managing employees involves an understanding of communication skills as well as the various styles of conflict resolution. Join Robin Stinson, CPM®, as she discusses active listening and nonverbal communication skills that break down communication barriers and enable more effective problem solving among employees.

Learning objectives:

  • Recognize common communication barriers
  • Demonstrate active listening
  • Interpret nonverbal behavior
  • Compare conflict resolution styles
  • Recognize problem-solving guidelines

Review our course policies and procedures page for further information

Close
Our site uses cookies to improve your visiting experience. Please view our Cookie and Privacy Policy.
Got it