Course Description
Service or support? HUD or DOJ? FHA or ADA? Do you know the differences? In this course, you’ll find out what you need to know now about assistance animals and accommodation requests, reviewing everything from the 101 basics to the 2020 HUD Assistance Animal Notice. Both onsite teams and regional management will appreciate this look into one of the hottest HUD complaint topics.
Learning objectives:
- Understand the statistics that make assistance animals a timely topic
- Learn the difference between service animals, support animals, and pets
- Walk through the aspects of an accommodation request
- Explore the options for addressing a request and possible outcomes
Review our course policies and procedures page for further information