Course Description
There is never a dull moment in the world of residential property management. From preparing and signing the lease, to collecting rent, to dealing with an angry resident, every day brings new challenges and problems to solve. This course provides tips and best practices to help property managers thrive as they navigate the resident lifecycle.
Learning objectives:
- Identify strategies for streamlining the leasing process, including touring, the application process, preparing and signing the lease, accepting the first payment, delivering possession, and the move in/move out form
- Recognize opportunities to enhance resident relations, including collecting rent (filing suits for unpaid rent), reasonable accommodations, preventative maintenance, making repairs, dealing with an angry tenant, handling accusations and allegations, and correcting your mistakes
- Determine guidelines for working with residents as tenancy ends, including early lease terminations, final walk-through inspection, security deposit return, and
Review our course policies and procedures page for further information